Windows 10 update stuck at 61% for 4 days

Anonymous
2021-03-15T15:15:19+00:00

Does anyone have a solution to why the Windows 10 version 20H2 sticks at 61%? This has continued now for 4 days. Thanks.

Windows for home | Windows 10 | Windows update

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Anonymous
2021-03-22T04:24:09+00:00

Here is a CURE of this disease---- Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, UNINSTALL IT, it get installed with Sennheiser headphone software or may be other audio driver would have installed it.

If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%. After update you can reinstall those drivers. Hope I helped you. If you don't use Sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later. Ask me again if you can't fix it

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  1. Anonymous
    2022-06-21T18:53:08+00:00

    Thank you so much , it is works with me, and windows was updated finally

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  2. Anonymous
    2022-06-30T08:43:34+00:00

    Thank you very much! It really worked out!

    It worked out despite all the Microsoft list of incompatibilities. The automatic Microsoft information page have not in the list my Toshiba laptop. The BIOS wasn't on the allowed types, A really mystery.

    I wasn't easy. My PC failed to install the 21H2 update systematically from when it was released. Stuck at 61%. Progressively in months it started to freeze and unfreeze annoyingly until it was completely unusable.

    First I updated all the drivers possible in Device Manager - The Realtek one made the first little difference. Then I uninstalled (with delete driver) the Conexant driver, as you indicated. Windows replaced it with an generic HD audio, first, then again installed without asking that Conexant. The first attempts to update the 21H2 worked to 100%, took many hours, but then at the first reboot i found again the failing mention in Settings/W update. Finally I uninstalled again the Conexant, taking care to do this just after 21H2 was already downloaded and just waiting to reboot an install. This last time the installation was quicker then the previous.

    Now in Settings/Updates it says successfully and the PC runs unbelievable fast!

    Strange and mysterious are the path of informatics and God! :)

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  3. Anonymous
    2022-06-30T12:58:29+00:00

    Congrats

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  4. Anonymous
    2022-07-16T08:51:32+00:00

    mine is getting stuck at 99% what should i do?

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