Windows 10 update stuck at 61% for 4 days

Anonymous
2021-03-15T15:15:19+00:00

Does anyone have a solution to why the Windows 10 version 20H2 sticks at 61%? This has continued now for 4 days. Thanks.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2021-03-22T04:24:09+00:00

Here is a CURE of this disease---- Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, UNINSTALL IT, it get installed with Sennheiser headphone software or may be other audio driver would have installed it.

If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%. After update you can reinstall those drivers. Hope I helped you. If you don't use Sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later. Ask me again if you can't fix it

Was this answer helpful?

80+ people found this answer helpful.
0 comments No comments

60 additional answers

Sort by: Oldest
  1. Anonymous
    2021-09-16T04:13:25+00:00

    I am having the same issue with the update. I also have the Lenovo mentioned and am running Windows 10, version 20H2. The update won’t go beyond 61%.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-09-19T15:07:16+00:00

    And I have the same.

    I tried different methods to resolve it without luck so far but let me explain them.

    First of all I did that

    Type ‘SC config wuauserv start= auto’ and hit Enter.  
    Type ‘SC config bits start= auto’ and hit Enter.  
    Type ‘SC config cryptsvc start= auto’ and hit Enter.  
    Type ‘SC config trustedinstaller start= auto’ and hit Enter.  
    Reboot your computer.
    
    1. Type DISM.exe /Online /Cleanup-image /Restorehealth then press Enter.
    2. Once the operation has been completed, Type sfc /scannow.

    Before every try I was doing:

    Type ‘net stop wuauserv’ and hit Enter.  
    Type ‘net stop cryptSvc’ and hit Enter.  
    Type ‘net stop bits’ and hit Enter.  
    Type ‘net stop msiserver’ and hit Enter.  
    Type ‘Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old’ and hit Enter.  
    Type ‘Ren C:\Windows\System32\catroot2 Catroot2.old’ and hit Enter.  
    Type ‘net start wuauserv’ and hit Enter.  
    Type ‘net start cryptSvc’ and hit Enter.  
    Type ‘net start bits’ and hit Enter.  
    Type ‘net start msiserver’ and hit Enter.
    

    At every run I was watching update log so -> Get-WindowsUpdateLog

    Windows update 20H2
    stack at 61%

    ended with that

    2021-09-19 16:39:38.0866407 5388 31756 ProtocolTalker CallerAttributes: E:Interactive=1&SheddingAware=1&Id=<<PROCESS>>%3A%20DllHost.exe&
    2021-09-19 16:39:38.1718723 5388 31756 Misc Update 91F89A76-6941-4EA7-A26D-1E75BFE946A6 is sticky.
    2021-09-19 16:39:38.1719274 5388 31756 Agent Adding update 91F89A76-6941-4EA7-A26D-1E75BFE946A6.1 to pending update list for sync.
    2021-09-19 16:39:38.1719664 5388 31756 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 889; does use network; is at background priority
    2021-09-19 16:39:38.1720123 5388 31756 WebServices Auto proxy settings for this web service call.
    2021-09-19 16:39:39.0085937 5388 31756 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 889) stopped; does use network; is at background priority
    2021-09-19 16:39:39.0086736 5388 31756 ProtocolTalker SyncUpdates - 0 bad out of 0 metadata signatures checked using Enforce enforcement mode (raw mode: Enforce).
    2021-09-19 16:39:39.0952376 5388 31756 Misc Update 91F89A76-6941-4EA7-A26D-1E75BFE946A6 is sticky.
    2021-09-19 16:39:39.0952941 5388 31756 Agent Adding update 91F89A76-6941-4EA7-A26D-1E75BFE946A6.1 to pending update list for sync.
    2021-09-19 16:39:39.0982224 5388 31756 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 890; does use network; is at background priority
    2021-09-19 16:39:40.2546392 5388 31756 IdleTimer WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 890) stopped; does use network; is at background priority
    2021-09-19 16:39:40.2547078 5388 31756 ProtocolTalker SyncUpdates round trips: 2
    2021-09-19 16:39:40.4274659 5388 31756 Agent Added update 91F89A76-6941-4EA7-A26D-1E75BFE946A6.1 to search result
    2021-09-19 16:39:40.4274717 5388 31756 Agent Found 1 updates and 7 categories in search; evaluated appl. rules of 74 out of 74 deployed entities
    2021-09-19 16:39:40.4285294 5388 31756 Agent * END * Finding updates CallerId = <<PROCESS>>: DllHost.exe, Id = 157, Exit code = 0x00000000 (cV = 8c62fV7qcE6+s37/.1.1.0.2)
    2021-09-19 16:39:40.4297872 5388 31756 IdleTimer WU operation (CSearchCall::Init ID 157, operation # 886) stopped; does use network; is not at background priority

    Windows10Upgrade9252 - Update tool

    From 70% to 99% progress showing in the log that:

    2021-09-18 14:34:19.3334332 1236 12028 Misc Test Hook uninit2021-09-18 14:34:19.3334359 1236 12028 Misc IdleTimer uninit
    2021-09-18 14:34:19.3355492 1236 12028 Shared * END * Service exit Exit code = 0x240001

    Windows10Upgrade9252 - Update tool in recovery mode with network finished 100% with error 0x0020036

    MediaCreationTool21H1 with update in place stuck at 31%

    Need help :(

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-09-21T20:50:38+00:00

    I manged to resolve the issue.

    In many posts conexant is pointed as the issue.

    I have HP Zbook g6 but the system was upgrade from g4 where conexant was audio device.

    In addition I found out that HP docking audio indeed is conexant at the background.

    What I did,

    • uninstalled HP docking audio software
    • removed every conexant audio from device manager., even the hidden one
    • removed every registry key of conexant audio with regedit (be careful, make backup)

    After that the standard system update failed with an error but reached 100% -> small success.

    Than I used Windows Upgrade tool which was able to install the newest cumulative update.

    SUCCESS

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-09-25T07:18:19+00:00

    Thank you, thank you, thank you Paloma! I've been trying for months to make this update. Deleted Conextant drivers, audio devices, waited hours while stuck, etc. This MCT Tool finally worked!

    Was this answer helpful?

    0 comments No comments