Windows 10 update stuck at 61% for 4 days

Anonymous
2021-03-15T15:15:19+00:00

Does anyone have a solution to why the Windows 10 version 20H2 sticks at 61%? This has continued now for 4 days. Thanks.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2021-03-22T04:24:09+00:00

Here is a CURE of this disease---- Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, UNINSTALL IT, it get installed with Sennheiser headphone software or may be other audio driver would have installed it.

If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%. After update you can reinstall those drivers. Hope I helped you. If you don't use Sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later. Ask me again if you can't fix it

Was this answer helpful?

80+ people found this answer helpful.
0 comments

60 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2021-03-24T09:51:21+00:00

    Hello, how are you?
    Welcome to the Microsoft Community!

    My name is Paloma B., I'm an independent advisor, I'm here to help you in the best possible way.

    I understand that you have trouble updating through Windows Update, I'm sorry to hear that.

    Please perform the procedure below, if the update still does not complete please let me know.

    Thus, as Windows Update failed, I suggest you try to update Windows, using Microsoft MCT tool.

    Please download it through the link below, when you start it, check to keep your files and programs and check if there are errors in the update.

    https://go.microsoft.com/fwlink/?LinkID=799445

    I await news.

    If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

    We will always be available for whatever you need!

    Just a heads up - I had to deactivate updates for 7 days and restart my computer because the update somehow was running in the background.

    But then it worked as it should.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2021-03-15T20:54:38+00:00

    Thank you very much for your contact, it was a pleasure to chat with you.

    I'm really sorry about that.

    Whenever you need, contact us through this channel.

    Please be well and have a great day!

    This is an open community, whenever you need you can share the problem so that possible repairs are suggested.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-03-15T20:53:33+00:00

    Thank you. I finally got it to work through the assist tool. Thank you.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2021-03-15T16:23:31+00:00

    Hello, how are you?

    Welcome to the Microsoft Community!

    My name is Paloma B., I'm an independent advisor, I'm here to help you in the best possible way.

    I understand that you have trouble updating through Windows Update, I'm sorry to hear that.

    Please perform the procedure below, if the update still does not complete please let me know.

    Thus, as Windows Update failed, I suggest you try to update Windows, using Microsoft MCT tool.

    Please download it through the link below, when you start it, check to keep your files and programs and check if there are errors in the update.

    https://go.microsoft.com/fwlink/?LinkID=799445

    I await news.

    If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.

    We will always be available for whatever you need!

    Was this answer helpful?

    40+ people found this answer helpful.
    0 comments