Windows 10 update stuck at 61% for 4 days

Anonymous
2021-03-15T15:15:19+00:00

Does anyone have a solution to why the Windows 10 version 20H2 sticks at 61%? This has continued now for 4 days. Thanks.

Windows for home | Windows 10 | Windows update

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Anonymous
2021-03-22T04:24:09+00:00

Here is a CURE of this disease---- Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, UNINSTALL IT, it get installed with Sennheiser headphone software or may be other audio driver would have installed it.

If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%. After update you can reinstall those drivers. Hope I helped you. If you don't use Sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later. Ask me again if you can't fix it

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  1. Anonymous
    2021-05-21T03:06:56+00:00

    This didnt work for me, is there another work around

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  2. Anonymous
    2021-05-15T03:23:36+00:00

    That's good. Follow the same procedure with future major windows updates.

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  3. Anonymous
    2021-05-14T09:47:44+00:00

    Following on from what I posted yesterday. The update got to 99% and stopped! 

    I then uninstalled the software that came with my Sennheiser headphones (I believe it was the source of the Conexant drivers, from what I have read), tried the update through Windows update (I'd uninstalled the UA by this point due to it's disk space usage!) and bingo! I have version 20h2 fully installed.

    So my suggestion is to uninstall any sound related software, update Windows (if it works), then reinstall sound software.

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  4. Anonymous
    2021-05-14T00:42:41+00:00

    I had the same problem and resolved it by downloading Microsoft's Media Creator and updating using that.

    Note that it took over 10 hours on the target laptop. This laptop had the 2015 Conexant drivers and with Media Creator, the update worked.

    My internet connection is FTTH (1Gbps U/D) so the time was the actual update. The key is that my target Lenovo Yoga 2 laptop was successfully updated to 20H2 and brought up to date.

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