Windows 10 update stuck at 61% for 4 days

Anonymous
2021-03-15T15:15:19+00:00

Does anyone have a solution to why the Windows 10 version 20H2 sticks at 61%? This has continued now for 4 days. Thanks.

Windows for home | Windows 10 | Windows update

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Anonymous
2021-03-22T04:24:09+00:00

Here is a CURE of this disease---- Real issue is outdated CONEXANT audio driver, check your pc if you have installed it, UNINSTALL IT, it get installed with Sennheiser headphone software or may be other audio driver would have installed it.

If you use Sennheiser headphones then uninstall its driver software and then restart and open update and wait it will install everything, make sure you have not connected any other device except wired mouse, keyboard and monitor. I AM SURE REMOVING SENNHEISER DRIVERS WILL HELP 100%. After update you can reinstall those drivers. Hope I helped you. If you don't use Sennheiser then uninstall any headphone or external audio driver and only hit and try will help. It's just driver issue. Thank me later. Ask me again if you can't fix it

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  1. Sumit 44,426 Reputation points Volunteer Moderator
    2021-05-30T11:43:14+00:00

    A feature update stuck at 61 percent usually indicates a driver migration issue. The most common reason is Conexant drivers on your machine, which are incompatible with 20h2 release. If your device uses one, see below. If this does not apply to you, start a new thread.

    Remove Conexant drivers, disable the Conexant Audio device in the device manager and try again.

    Step 1:

    Remove the driver completely:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/uninstalling-a-driver-completely/8b7195cb-0d74-4ddf-ad55-ac0bcbf76f22

    Go to Device Manager>Sound, Video and Game controllers, Conexant ISST drivers, remove it.

    Do the same for Audio Inputs and Outputs.

    Step 2:

    When done, try again manaully.

    The fastest way to get the upgrade is through Media creation tool or ISO file.
    Please download Media Creation Tool from the link below and select Upgrade this PC at the first screen.
    https://go.microsoft.com/fwlink/?LinkId=691209

    All steps, including upgrading using ISO file and Media creation tool, are covered here:
    https://www.yourwindowsguide.com/2020/05/feature-update-to-windows-10-version-2004.html

    As soon as the update completes, the new driver would make sure Audio is working as expected.

    Good luck.

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  2. Anonymous
    2021-05-30T04:36:54+00:00

    It worked, 20H2 is installed,
    Going to be testing Forza Horizon 4 next.. maybe crashes can be stabilized,

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  3. Anonymous
    2021-05-30T03:54:19+00:00

    81% :) it continues-

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  4. Anonymous
    2021-05-30T03:51:01+00:00

    Confirmed after uninstalling Sennheiser drivers, it's now on 64%!!!!!! :D SO EXCITED :D
    i tried for MONTHS< with MS support on twitter to get this fixed, and THIS WORKED!!!

    UNINSTALL SENNHEISER DRIVERS:! //External Sound software

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