Hi Bhupesh
It sounds like your system files are corrupt, run this command in an elevated Command Prompt:
dism /online /cleanup-image /restorehealth
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Laptop works fine until I start playing games then it bsods to whea uncorrectable error sometimes kernel data inpage error and then shows no bootable device. If I let it stay off for 5-10 min then try starting it , it will start completely fine , also when it shows no bootable drive my windos ssd is not detected in bios , I have 2 nvme ssds , in bios the other one shows as hdd0 and my windows one shows as hdd1
Things I've done - chkdsk , sfc /scannow , reset with files , DISM restore health , intel cpu diagnostic , checked SSD with sea tools shows 92% health also ran memory test nothing has helped please help also I don't get any dump files whatsoever I've tried everything to get dumps to work but it just won't
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Bhupesh
It sounds like your system files are corrupt, run this command in an elevated Command Prompt:
dism /online /cleanup-image /restorehealth
ok so today i started playing a game and suddenly my laptop had a bsod not whea uncorrectable error but critical proccess died and then it restarted itself normally then when i put my pin to get to my desktop it bsod'd again with critical process died but after that it showed no bootable device i waited for a few mins then it started it only to find that it cant boot up at all it would load for a min in predator logo screen then the loading icon would just halt , i waited for 5 min but since nothing happened i rebootedd it manually but thee problem persisted so i did startup repair it took 10 mins and then pc started fine so after logging in i tried to run sfc /scannow in cmd but as soon as it started my laptop bsod'd again with whea uncorrectable error and then rebooted normally
edit : after it rebooted i ran sfc scan again an got this
"Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag."
Okay Bhupesh, I will be here . . .
ive installed the chipset driver from the site and my bios is already updated ill let you know if i bsod now
Hi Bhupesh
Okay, then from your description of when the crashes happen, and the fact that your drive disappears sometimes, go to the support page for your laptop on the Acer website, then from there, download and install the version of Chipset drivers they recommend and while there, check for any BIOS update that may need to be installed