Acer predator helios 300 bsod to no bootable device

Anonymous
2021-02-27T08:11:03+00:00

Laptop works fine until I start playing games then it bsods to whea uncorrectable error sometimes kernel data inpage error and then shows no bootable device. If I let it stay off for 5-10 min then try starting it , it will start completely fine , also when it shows no bootable drive my windos ssd is not detected in bios , I have 2 nvme ssds , in bios the other one shows as hdd0 and my windows one shows as hdd1
Things I've done - chkdsk , sfc /scannow , reset with files , DISM restore health , intel cpu diagnostic , checked SSD with sea tools shows 92% health also ran memory test nothing has helped please help also I don't get any dump files whatsoever I've tried everything to get dumps to work but it just won't

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2021-02-27T09:08:06+00:00

    hi dave , ive already mentioned my laptop does not produce any dumps of any sort and ive tried everything to fix this but it wont help

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  2. DaveM121 935.1K Reputation points Independent Advisor
    2021-02-27T08:49:43+00:00

    Hi Bhupesh

    I am Dave, an Independent Advisor, I will help you with this . . .

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes . . .

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up

    Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share link

    Then post the link here to the zip file, so we can take a look for you . . .

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