Windows Defender Offline scan won't work

Anonymous
2021-03-08T22:48:02+00:00

Hi, I've been having a lot of trouble trying to get Windows Defender to run an offline scan. It restarts the computer and I see the blue screen that says Windows Defender but it never runs the scan and the computer starts up after that. When I checked the Event Viewer it said nothing about Defender finishing the scan and just a lot of events that say that Windows Defender configuration was changed and if this was unexpected that it might be malware. Because of this I reset the laptop and that didn't fix the issue. I ran sfc /scannow plus dism and that didn't fix the issue. I then started running every scan I could using programs like Malwarebytes, rkill, Microsoft malicious software remover tool(I think that's what it's called) and a usb bootable scanner from Kaspersky. None of them found anything that was bad. I read online that if I did a Windows 10 repair upgrade then this fixes the problem most of the time, so that's what I did. After all of this I still can't get Windows Defender offline scan to work. Does anyone know what the issue is?

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2021-03-16T02:03:33+00:00

    You are very welcome. Keep us informed. Thanks for the well wishes. I expect my week will be just fine & hope yours will too. OK, bye.

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