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Hi, I am trying to connect my phone (Galaxy Note 10) with my laptop (Dell XPS 15), however it's been stuck at 60% per the screenshot below. I have tried restarting both devices and apps but it has not changed. Please advise on how to fix this issue.
Thanks.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Can you please give us some context? What's your phone? Is it a Samsung Galaxy? Please keep in mind that my phone link works differently between Samsung Galaxys and other android phones (Galaxys can cast the screen while other phones can't - for now it seems it is a Galaxy exclusive).
In the meantime, have you tried to activate it from the drop down menu (notification bar)?
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I had old company's 2 accounts which were deleted by previous organizations. I disconnected them by following below link and then Your Phone Companion worked perfectly: https://www.utwente.nl/en/service-portal/workplace-support/accounts-passwords/disconnect-microsoft-work-or-school-account#:~:text=In%20Windows%2010%2C%20got%20to,select%20Disconnect%20and%20click%20Yes.
THIS IS THE FIX
IT IS AN ACCOUNT RELATED PROBLEM. THANK YOU!!!!!
I REMOVED A SECONDARY WINDOWS ACCOUNT AND IT FIXED IT
Hi, I am trying to connect my phone (Galaxy Note 10) with my laptop (Dell XPS 15), however it's been stuck at 60% per the screenshot below. I have tried restarting both devices and apps but it has not changed. Please advise on how to fix this issue.
Thanks.
