Your Phone / Link to Windows - stuck at 60% during set up

Anonymous
2021-02-01T20:37:45+00:00

Hi, I am trying to connect my phone (Galaxy Note 10) with my laptop (Dell XPS 15), however it's been stuck at 60% per the screenshot below. I have tried restarting both devices and apps but it has not changed. Please advise on how to fix this issue.

Thanks.

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2021-04-28T15:47:03+00:00

    I'm sorry to hear that... ("even went to the extent of adding another account and then removing it")

    Yes that's the section from where I removed the account that was seemingly causing the issue (I kept receiving notifications that some account needed fixing) - but I had 3 accounts.

    I hope you find a way of fixing this issue (I must say that this way of handling the phone from within windows is useful) - I assume you cannot remove the one account and then re-add it, right?

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  2. Anonymous
    2021-04-28T15:41:04+00:00

    I had kept ignoring the stupid pop up too, untill I thought that MAYBE the two things were somehow connected!!! ;-)

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  3. Anonymous
    2021-04-28T15:39:02+00:00

    From Windows->Settings->Account->Mail and accounts (sorry I have an Italian version of Windows so I don't know whether this path is correct).

    From here you select the account you want to remove and click on remove (I can't remember if it requires a password, but I don't think so).

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  4. Anonymous
    2021-04-28T15:33:55+00:00

    Have you tried to remove the *account* FROM WINDOWS (not the phone)? Also have you checked that there are no issues with the accounts WITHIN WINDOWS? (It appears that my problem was connected to an account I had in Windows that did not have an e-mail associated with it - WITHIN Windows, that is)

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  5. Anonymous
    2021-04-28T03:13:55+00:00

    Hi,

    Thanks for sharing the tip! Seems like its fixing the problem for a lot of people! 

    Unfortunately no luck for me since I have only one account. Just for the heck of it - even went to the extent of adding another account and then removing it :D

    I assume all of this is done in theWindows 10 Settings > Accounts > Email & Accounts section

    There is one for Email & Accounts and another for Accounts used by other apps. Is this the place?

    Thanks in advance!

    Ashwin

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