I TOO HAVE SAME PROBLEM UNTILL YESTERDAY ,
I HAVE TRIED CERTAIN THINGS AND IT WORKED FOR ME , YOU CAN ALSO TRY IT ONCE
THESE ARE THE STEPS I HAVE FOLLOWED
- IN YOUR MOBILE SET THE PHONE COMPANION APP (IN APP INFO) NO BATTERY OPTIMIZATION
- SEE THAT IN PC YOU PHONE APP RUNS ON BACK GROUND
- RESET YOUR PHONE APP ON PC (APPS AND FEATURES)
BY DOING THIS IT WORKED FOR ME ,PLEASE LET ME KNOW WHETHER IT IS USEFUL OR NOT
THANK YOU