Various BSOD's occuring randomly

Anonymous
2021-02-11T15:22:43+00:00

Hi, I've bought brand new PC and started having random BSOD's while using PC or just when idling on desktop.

I've tried to use Windows Memory Diagnostic, also ran commands /scannow and such in CMD because I read it in so many other topics regarding BSOD.

I've had trouble uploading my dump files so i'll just post results here that I've got in WinDbgPreview.

I did memtest on both RAM drives and they were without errors after 4hr test each.

My specs: 

CPU: Ryzen 5 3600

GPU: Gigabyte WF2 RTX 2060 

MOBO: Aorus B450 Pro

RAM: XPG 2X8GB 3200MHz 

SSD: Kingston A2000 Nvme m.2

HDD: WD 1TB

PSU: FSP Hyper Pro+ 650W

I managed to upload dump files here: https://1drv.ms/u/s!Aq6wDqYiClWbhEgyN5aN5KjPpup_?e=S7n8AY

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-02-11T18:31:47+00:00

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  2. SD - IA 179.8K Reputation points Independent Advisor
    2021-02-11T15:56:29+00:00

    Hi,

    I am Sumit, an Independent Advisor.

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...

    To share files here, please see:

    How to share diagnostic files/logs on Microsoft community

    https://answers.microsoft.com/en-us/feedback/fo...

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  3. Anonymous
    2021-02-11T15:27:59+00:00

    Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\Users\GOOD LUCK\Desktop\minidump\021121-7468-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff805`43c00000 PsLoadedModuleList = 0xfffff805`440461b0
Debug session time: Thu Feb 11 16:24:43.296 2021 (UTC + 1:00)
System Uptime: 0 days 0:28:23.957
Loading Kernel Symbols
...............................................................
................................................................
...................................................
Loading User Symbols
Loading unloaded module list
.......
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff805`43dc3b20 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff8104`46e53950=000000000000000a
4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000250, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80543dcabf8, address which referenced memory

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3374

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-KL6MEN5

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 10701

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 81

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: 19h1_release

    Key  : WER.OS.Timestamp
    Value: 2019-03-18T12:02:00Z

    Key  : WER.OS.Version
    Value: 10.0.18362.1

ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  a

BUGCHECK_P1: 250

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80543dcabf8

READ_ADDRESS: fffff805441713b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff805440283b8: Unable to get Flags value from nt!KdVersionBlock
fffff805440283b8: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
 0000000000000250 

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  EpicGamesLauncher.exe

TRAP_FRAME:  ffff810446e53a90 -- (.trap 0xffff810446e53a90)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff810446e53c18 rbx=0000000000000000 rcx=0000000000040202
rdx=ffffb58bff6e1080 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80543dcabf8 rsp=ffff810446e53c20 rbp=00000067b4bbbdff
 r8=00000000000001b0  r9=0000000000000000 r10=0000fffff8055471
r11=ffff7efc2d200000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
nt!SwapContext+0xb8:
fffff805`43dcabf8 488b9750020000  mov     rdx,qword ptr [rdi+250h] ds:00000000`00000250=????????????????
Resetting default scope

BAD_STACK_POINTER:  ffff810446e53948

STACK_TEXT:  
ffff8104`46e53948 fffff805`43dd5929     : 00000000`0000000a 00000000`00000250 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
ffff8104`46e53950 fffff805`43dd1c69     : fffff805`43b75b20 fffff805`43b5f37a ffff782f`3248c31a ffff8f01`6aa51340 : nt!KiBugCheckDispatch+0x69
ffff8104`46e53a90 fffff805`43dcabf8     : ffff8f01`6aa40180 00000067`b4bbbdff ffffb58b`ff6e1080 00000000`00000000 : nt!KiPageFault+0x469
ffff8104`46e53c20 fffff805`43dc7726     : ffffffff`00000000 ffff8f01`6aa40180 ffffb58b`f690f040 00000000`0000057c : nt!SwapContext+0xb8
ffff8104`46e53c60 00000000`00000000     : ffff8104`46e54000 ffff8104`46e4e000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x156

SYMBOL_NAME:  nt!SwapContext+b8

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.18362.1316

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  b8

FAILURE_BUCKET_ID:  AV_STACKPTR_ERROR_nt!SwapContext

OS_VERSION:  10.0.18362.1

BUILDLAB_STR:  19h1_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {a673eb48-d3c6-1b05-1d3c-a271b7506fbf}

Followup:     MachineOwner
---------

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  4. Anonymous
    2021-02-11T15:27:05+00:00

    Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\Users\GOOD LUCK\Desktop\minidump\012221-7703-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff800`3e200000 PsLoadedModuleList = 0xfffff800`3e6461b0
Debug session time: Fri Jan 22 21:24:15.659 2021 (UTC + 1:00)
System Uptime: 0 days 0:05:17.319
Loading Kernel Symbols
...............................................................
................................................................
..............................................
Loading User Symbols
Loading unloaded module list
.......
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff800`3e3c3b20 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff838c`63690430=0000000000000050
5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffffc07de1c00000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: ffffac9cc4843446, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------

Could not read faulting driver name

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 4999

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-KL6MEN5

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 5161

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 87

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: 19h1_release

    Key  : WER.OS.Timestamp
    Value: 2019-03-18T12:02:00Z

    Key  : WER.OS.Version
    Value: 10.0.18362.1

ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  50

BUGCHECK_P1: ffffc07de1c00000

BUGCHECK_P2: 0

BUGCHECK_P3: ffffac9cc4843446

BUGCHECK_P4: 2

READ_ADDRESS: fffff8003e7713b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff8003e6283b8: Unable to get Flags value from nt!KdVersionBlock
fffff8003e6283b8: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
 ffffc07de1c00000 

MM_INTERNAL_CODE:  2

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  explorer.exe

TRAP_FRAME:  ffff838c636906d0 -- (.trap 0xffff838c636906d0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=ffffbe081d5f1b10
rdx=ffffbe081d5f1b10 rsi=0000000000000000 rdi=0000000000000000
rip=ffffac9cc4843446 rsp=ffff838c63690860 rbp=ffff838c636909b0
 r8=00000000000000e0  r9=0000000000000008 r10=0000000000000023
r11=ffffc07de1c00000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr ac po nc
ffffac9c`c4843446 490fa303        bt      qword ptr [r11],rax ds:ffffc07d`e1c00000=????????????????
Resetting default scope

STACK_TEXT:  
ffff838c`63690428 fffff800`3e40de82     : 00000000`00000050 ffffc07d`e1c00000 00000000`00000000 ffff838c`636906d0 : nt!KeBugCheckEx
ffff838c`63690430 fffff800`3e2caaff     : ffffacc8`80200100 00000000`00000000 00000000`00000000 ffffc07d`e1c00000 : nt!MiSystemFault+0x198d62
ffff838c`63690530 fffff800`3e3d1b5e     : 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 : nt!MmAccessFault+0x34f
ffff838c`636906d0 ffffac9c`c4843446     : 00000000`00000836 ffffacc8`808e3120 fffff800`3e23c670 ffffac9c`c45ca085 : nt!KiPageFault+0x35e
ffff838c`63690860 00000000`00000836     : ffffacc8`808e3120 fffff800`3e23c670 ffffac9c`c45ca085 00000000`00000001 : 0xffffac9c`c4843446
ffff838c`63690868 ffffacc8`808e3120     : fffff800`3e23c670 ffffac9c`c45ca085 00000000`00000001 00000000`00000001 : 0x836
ffff838c`63690870 fffff800`3e23c66f     : ffffac9c`c45ca085 00000000`00000001 00000000`00000001 00000000`00000836 : 0xffffacc8`808e3120
ffff838c`63690878 ffffac9c`c45ca085     : 00000000`00000001 00000000`00000001 00000000`00000836 ffffacc8`808e3120 : nt!ExAcquireResourceExclusiveLite+0x31f
ffff838c`63690880 ffffac9c`c423982f     : ffff838c`636909b0 ffffacc8`8842b7a0 ffffacc8`8842b7a0 00000000`00000026 : win32kbase!GreReleaseSemaphoreInternal+0x15
ffff838c`636908b0 fffff800`3e3d5358     : ffffffff`9b010e90 00000000`00000000 00000000`00000000 00000000`00000001 : win32kfull!NtGdiAlphaBlend+0x90f
ffff838c`63690dd0 00007ffe`6bb01fe4     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000000`0328da68 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffe`6bb01fe4

SYMBOL_NAME:  win32kbase!GreReleaseSemaphoreInternal+15

MODULE_NAME: win32kbase

IMAGE_NAME:  win32kbase.sys

IMAGE_VERSION:  10.0.18362.1316

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  15

FAILURE_BUCKET_ID:  AV_R_INVALID_win32kbase!GreReleaseSemaphoreInternal

OS_VERSION:  10.0.18362.1

BUILDLAB_STR:  19h1_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {4d8a3bea-f00e-64f3-8500-6ce1747fffb4}

Followup:     MachineOwner
---------

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  5. Anonymous
    2021-02-11T15:24:32+00:00

    Microsoft (R) Windows Debugger Version 10.0.20153.1000 AMD64 Copyright (c) Microsoft Corporation. All rights reserved.

    Loading Dump File [C:\Users\GOOD LUCK\Desktop\minidump\020421-7734-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff803`19a00000 PsLoadedModuleList = 0xfffff803`19e461b0
Debug session time: Thu Feb  4 18:01:37.080 2021 (UTC + 1:00)
System Uptime: 0 days 0:00:51.741
Loading Kernel Symbols
...............................................................
................................................................
................................................
Loading User Symbols
Loading unloaded module list
.......
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`19bc3b20 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff8282`de053380=000000000000000a
4: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000058, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80319abd0cf, address which referenced memory

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 5577

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on DESKTOP-KL6MEN5

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.mSec
    Value: 9198

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 80

    Key  : Analysis.System
    Value: CreateObject

    Key  : WER.OS.Branch
    Value: 19h1_release

    Key  : WER.OS.Timestamp
    Value: 2019-03-18T12:02:00Z

    Key  : WER.OS.Version
    Value: 10.0.18362.1

ADDITIONAL_XML: 1

OS_BUILD_LAYERS: 1

BUGCHECK_CODE:  a

BUGCHECK_P1: 0

BUGCHECK_P2: ff

BUGCHECK_P3: 58

BUGCHECK_P4: fffff80319abd0cf

READ_ADDRESS: fffff80319f713b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff80319e283b8: Unable to get Flags value from nt!KdVersionBlock
fffff80319e283b8: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
 0000000000000000 

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

TRAP_FRAME:  ffff8282de0534c0 -- (.trap 0xffff8282de0534c0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000004
rdx=fffff80319e2a1a0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80319abd0cf rsp=ffff8282de053650 rbp=ffff8282de0537f0
 r8=0000000000000000  r9=ffff9b011e240180 r10=0000000000000000
r11=ffff8282de0536e8 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl zr na po nc
nt!KiGetNextTimerExpirationDueTime+0x11f:
fffff803`19abd0cf 488938          mov     qword ptr [rax],rdi ds:00000000`00000000=????????????????
Resetting default scope

STACK_TEXT:  
ffff8282`de053378 fffff803`19bd5929     : 00000000`0000000a 00000000`00000000 00000000`000000ff 00000000`00000058 : nt!KeBugCheckEx
ffff8282`de053380 fffff803`19bd1c69     : ffff8282`de053510 fffff803`1cb85bbc 00000000`1ecd25d4 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffff8282`de0534c0 fffff803`19abd0cf     : ffff9b01`1e240180 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x469
ffff8282`de053650 fffff803`19b8a21a     : ffff8282`de0538e8 00000000`1ed7d42e ffff8282`de0537f0 ffffd28e`973ee200 : nt!KiGetNextTimerExpirationDueTime+0x11f
ffff8282`de053690 fffff803`19b8a0fd     : 00000000`00000002 ffffd28e`973ee000 ffff8282`de053940 00000000`1ed710de : nt!KeEstimateClockTickDuration+0x4e
ffff8282`de0536f0 fffff803`19b89ff0     : 00000000`1efb49fa ffffd28e`973ee010 ffffd28e`973ee200 ffffd28e`973ee010 : nt!PpmEstimateIdleDuration+0xd1
ffff8282`de053860 fffff803`19b89d62     : 00000000`00000000 ffff8282`de053b50 ffffd28e`973ee200 ffffd28e`973ee010 : nt!PpmComputeIdleDurationHint+0x78
ffff8282`de0538d0 fffff803`19a314e7     : 00000000`00000000 00000000`00000004 00000000`00658c2a 00000000`00000000 : nt!PpmIdleSelectStates+0x132
ffff8282`de053b00 fffff803`19bc7614     : ffffffff`00000000 ffff9b01`1e240180 ffffd28e`9d7f3080 00000000`00000438 : nt!PoIdle+0x4c7
ffff8282`de053c60 00000000`00000000     : ffff8282`de054000 ffff8282`de04e000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x44

SYMBOL_NAME:  nt!KiGetNextTimerExpirationDueTime+11f

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.18362.1316

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  11f

FAILURE_BUCKET_ID:  AV_nt!KiGetNextTimerExpirationDueTime

OS_VERSION:  10.0.18362.1

BUILDLAB_STR:  19h1_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {fb98d682-2f5f-b11b-1a7d-94cf0bd39105}

Followup:     MachineOwner
---------

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