Your Phone app can't send MMS messages

Anonymous
2021-03-25T16:59:31+00:00

Your Phone 1.21022.139.0

Samsung S8, Android v9

Any MMS message I attempt to send via Your phone app fails with the message "Your message couldn't be sent."

This happens with any image, video or group text (these are sent as MMS). Looking for some insight to why this happens and if there's a fix/workaround.

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2021-08-31T19:29:51+00:00

    I am 100% sure that no MMS group messages are being sent. All other non group functions are working.

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  2. Anonymous
    2021-09-01T13:08:24+00:00

    I switched to an iPhone temporarily a few months back but I'll be switching back to Android soon. I see this still isn't working - shocker.

    How do these things even get past alpha testing? This is such a common and necessary function. Is the testing so minimal that no one caught this or did they know it doesn't work but released the app anyway with no plan to fix it?

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  3. Anonymous
    2021-09-26T15:08:00+00:00

    The MMS messages do not send. When attempting to send or reply to a group message in Your Phone on the PC, the "Your message cannot be sent" message displays in the Your Phone on the PC and "message failed" displays on the messages app on the phone.

    It just doesn't work.

    Microsoft? Any input???

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  4. Anonymous
    2021-10-20T14:47:03+00:00

    I am having this issue as well. Funning fully-updated Windows on a 1-year-old Dell. Phone is a Samsung Galaxy A12 on Android 11.

    All MMS messages sent from "Your Phone" fail. Doesn't matter if I start the thread or respond to an existing one.

    I've reset / uninstalled / reconfigured the apps on both ends multiple times to no avail.

    Would love to have this fixed since virtually all my texting is group threads -- therefore MMS -- therefore not working. :(

    It worked flawlessly on my old Galaxy J7, which is around two or three years old. I find it odd that the newer phone is the one having problems.

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  5. Anonymous
    2021-10-20T18:29:02+00:00

    Bruh I have something you prob. haven't heard of. My idea is to check and see if your phone even has a SIM card and or you actually have a working service plan. if it's linked to your phone then it also linkes with your phone's SIM/Mobile Data plan. SO if you don't have a working service plan that gives you Mobile Data/have a SIM card that works then it link with no working service plan that gives you mobile data/have a workin SIM card. So what I'm saying is create the same group on your phone and see if you can do this on your phone it's self. Because if you can't do this on your phone itself then you can't do it on the Your Phone app.

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