Your Phone app can't send MMS messages

Anonymous
2021-03-25T16:59:31+00:00

Your Phone 1.21022.139.0

Samsung S8, Android v9

Any MMS message I attempt to send via Your phone app fails with the message "Your message couldn't be sent."

This happens with any image, video or group text (these are sent as MMS). Looking for some insight to why this happens and if there's a fix/workaround.

Windows for home | Windows 10 | Connect Phone and PC

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

48 answers

Sort by: Newest
  1. Anonymous
    2021-08-31T11:47:41+00:00

    Microsoft: Please explain how this 'solution' is supposed to work with a MMS text thread involving more than one recipient? Explain how to press "enter" in the TO line on the PC Your Phone application in a MMS text thread that was initiated on the phone? How to continue in the MMS text thread on the PC?

    Thank you.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-08-30T22:18:53+00:00

    That is literally the only way to do it so no that does not solve the issue at all.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-08-30T21:48:24+00:00

    Thank you for your patience. Our engineers took a look at your issue. You would need to press ENTER after adding a phone number/contact in the TO line and write your group text and click on the Send button that will activates the group chat. Please let us know if this resolved your issue.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-08-26T22:57:13+00:00

    feeling pretty forgotten Microsoft.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-08-13T00:53:15+00:00

    Apologies for the delay, your feedback is still under investigation. Please note we receive high volume of user feedback and we strive to look into all of those and it takes time. I will share update as soon as we have something to share. Thanks.

    Was this answer helpful?

    0 comments No comments