The Keep Personal Files And Apps Option Is Greyed Out When Trying To Get An In-Place Upgrade From ISO File....

Anonymous
2021-03-07T10:24:51+00:00

Hello All

Hope You All Are Doing Great..

So I Was Having Problems With The Windows Update, Searched On Internet But Didn’t Find Any Usable Results; So I Decided To Do An In-Place Upgrade> Downloaded MCT>Got A Fresh Copy Of Windows Iso…

But

When I Started The Setup, It Showed That The “Keep Personal Files, Apps And Settings” Is Greyed Out, And The “Keep Personal Files Option” Is Greyed Out Too..

So I Was Left With Just Nothing Option But Had A Whooping 50 Gb Off Photos,Videos And Docs On My Pc And No One Would Like To Ever Wipe Of Them..

And The Reason Was That “Your Files, Apps, And Settings Can’t Be Kept Because Your Current Version Of Windows Might Be Installed In An Unsupported Directory Or You’re Trying To Install An Older Version Of Windows.”

Again Searched Internet And Found About The Registry And Directories But My PC Was Good In The Registry…

So I Found That This Is A Bug With Windows 10 Version 19042 At This Site: [Fix] Can't Repair Install Windows 10 20H2 - Your Windows Guide …

So Should I Make The Changes Because The Site States That “Important : The Fix Is Only ApplicableTo Windows 10 Version 20H2 Build 19042. DoingThis On Other Releases May Lead To PC InAn Unbootable State.”

Any Suggestion Or Fix Will Be Really Helpful

The Registry Pic: 

And Ohh Yes My Windows Specifications

Edition: Windows 10 Pro

Version: 20H2

Installed On: 22-‎12-‎2020

OS Build : 19042.631

Experience: Windows Feature Experience Pack 120.2212.31.0

Device name OPTIPLEX3020

Processor Intel(R) Core(TM) i3-4160 CPU @ 3.60GHz   3.60 GHz

Installed RAM 4.00 GB

Device ID          585EDC1A-1A5D-40DE-B9D1-0A830576C5E6

Product ID 00330-50000-00000-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Thank You All

Hope This Is Understandable

Windows for home | Windows 10 | Install and upgrade

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  1. Virginia M 42,155 Reputation points Independent Advisor
    2021-03-07T14:07:36+00:00

    I hope the batch file worked.

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  2. Anonymous
    2021-03-09T07:59:27+00:00

    I hope the batch file worked.

    No, Ma'am Unfortunately The File Didn't Work..It Took The Registry Of The Keys But The App In The ZIP Named SetACL.exe Didn't Work...

    I think This happened because I directly upgraded from Windows 7

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  3. Pauli O 16,380 Reputation points Volunteer Moderator
    2021-03-09T08:58:20+00:00

    When you download that patch package extract both files to one folder.

    Go to that folder and right click "Allow_20H2_Repair_Install_Keep_Everything.bat" and select 'Run as Administrator',

    this patch file use 'SETACL.EXE' and call it when needed.

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  4. Anonymous
    2021-03-09T09:05:19+00:00

    When you download that patch package extract both files to one folder.

    Go to that folder and right click "Allow_20H2_Repair_Install_Keep_Everything.bat" and select 'Run as Administrator',

    this patch file use 'SETACL.EXE' and call it when needed.

    I did Run it as administrator but nothing happened and It told me to Press any key at last

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  5. Pauli O 16,380 Reputation points Volunteer Moderator
    2021-03-09T09:40:05+00:00

    Purpose of this patch is yo make those registry changes what are advised to do on instructions behind that link you posted on your opening of this thread: Can't Repair Install Windows 10 20H2 - Your Windows Guide …

    If you open regedit and check those two keys those should have been changed.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\EditionVersion key.

    • “EditionBuildNumber”=dword:00004a62 ==> Change this key to the 4a61 instead of 4a62.
    • “EditionBuildQfe”=dword:0000023c ==> Change the value of 23c to 1fc

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