The Keep Personal Files And Apps Option Is Greyed Out When Trying To Get An In-Place Upgrade From ISO File....

Anonymous

Hello All

Hope You All Are Doing Great..

So I Was Having Problems With The Windows Update, Searched On Internet But Didn’t Find Any Usable Results; So I Decided To Do An In-Place Upgrade> Downloaded MCT>Got A Fresh Copy Of Windows Iso…

But

When I Started The Setup, It Showed That The “Keep Personal Files, Apps And Settings” Is Greyed Out, And The “Keep Personal Files Option” Is Greyed Out Too..

So I Was Left With Just Nothing Option But Had A Whooping 50 Gb Off Photos,Videos And Docs On My Pc And No One Would Like To Ever Wipe Of Them..

And The Reason Was That “Your Files, Apps, And Settings Can’t Be Kept Because Your Current Version Of Windows Might Be Installed In An Unsupported Directory Or You’re Trying To Install An Older Version Of Windows.”

Again Searched Internet And Found About The Registry And Directories But My PC Was Good In The Registry…

So I Found That This Is A Bug With Windows 10 Version 19042 At This Site: [Fix] Can't Repair Install Windows 10 20H2 - Your Windows Guide …

So Should I Make The Changes Because The Site States That “Important : The Fix Is Only ApplicableTo Windows 10 Version 20H2 Build 19042. DoingThis On Other Releases May Lead To PC InAn Unbootable State.”

Any Suggestion Or Fix Will Be Really Helpful

The Registry Pic:

And Ohh Yes My Windows Specifications

Edition: Windows 10 Pro

Version: 20H2

Installed On: 22-‎12-‎2020

OS Build : 19042.631

Experience: Windows Feature Experience Pack 120.2212.31.0

Device name OPTIPLEX3020

Processor Intel(R) Core(TM) i3-4160 CPU @ 3.60GHz 3.60 GHz

Installed RAM 4.00 GB

Device ID 585EDC1A-1A5D-40DE-B9D1-0A830576C5E6

Product ID 00330-50000-00000-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

Thank You All

Hope This Is Understandable

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42 answers

Anonymous

2021-03-07T11:58:52+00:00

But I never had 20H1 on my PC; I directly updated from windows 7
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Pauli O 16,380 Reputation points Volunteer Moderator

2021-03-07T12:05:13+00:00

Then check my first reply again and try to download and update latest CU which will fix that bug.

Here is direct download link for 64 bit Windows.

windows10.0-kb4601319-x64_fa56d86b14e97133976a808e521f891ee180e101.msu

When that KB is downloaded double click that MSU -file for offline update.
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Anonymous

2021-03-07T12:15:44+00:00

Then check my first reply again and try to download and update latest CU which will fix that bug.

Here is direct download link for 64 bit Windows.

windows10.0-kb4601319-x64_fa56d86b14e97133976a808e521f891ee180e101.msu

When that KB is downloaded double click that MSU -file for offline update.

But as I said you the windows update service isn't working correctly and that's the main reason and some other issues for my in-place upgrade..

I tried installing it through settings and manually but nothing happened...

Also I ran SFC And DISM But they Showed That They Repaired the errors
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Pauli O 16,380 Reputation points Volunteer Moderator

2021-03-07T12:17:25+00:00

Offline update may still work, have a try.

If it isn't working than you can do clean install as you said. It takes less than 30 min (without apps),
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Anonymous

2021-03-07T12:22:05+00:00

Offline update may still work, have a try.

If it isn't working than you can do clean install as you said. It takes less than 30 min (without apps),

Can I ran this .bat file Repair Install Windows 10 with an In-place Upgrade - Page 108 - | Tutorials (tenforums.com) ??
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