Has the problem been resolved?
The Keep Personal Files And Apps Option Is Greyed Out When Trying To Get An In-Place Upgrade From ISO File....
Hello All
Hope You All Are Doing Great..
So I Was Having Problems With The Windows Update, Searched On Internet But Didn’t Find Any Usable Results; So I Decided To Do An In-Place Upgrade> Downloaded MCT>Got A Fresh Copy Of Windows Iso…
But
When I Started The Setup, It Showed That The “Keep Personal Files, Apps And Settings” Is Greyed Out, And The “Keep Personal Files Option” Is Greyed Out Too..
So I Was Left With Just Nothing Option But Had A Whooping 50 Gb Off Photos,Videos And Docs On My Pc And No One Would Like To Ever Wipe Of Them..
And The Reason Was That “Your Files, Apps, And Settings Can’t Be Kept Because Your Current Version Of Windows Might Be Installed In An Unsupported Directory Or You’re Trying To Install An Older Version Of Windows.”
Again Searched Internet And Found About The Registry And Directories But My PC Was Good In The Registry…
So I Found That This Is A Bug With Windows 10 Version 19042 At This Site: [Fix] Can't Repair Install Windows 10 20H2 - Your Windows Guide …
So Should I Make The Changes Because The Site States That “Important : The Fix Is Only ApplicableTo Windows 10 Version 20H2 Build 19042. DoingThis On Other Releases May Lead To PC InAn Unbootable State.”
Any Suggestion Or Fix Will Be Really Helpful
And Ohh Yes My Windows Specifications
Edition: Windows 10 Pro
Version: 20H2
Installed On: 22-12-2020
OS Build : 19042.631
Experience: Windows Feature Experience Pack 120.2212.31.0
Device name OPTIPLEX3020
Processor Intel(R) Core(TM) i3-4160 CPU @ 3.60GHz 3.60 GHz
Installed RAM 4.00 GB
Device ID 585EDC1A-1A5D-40DE-B9D1-0A830576C5E6
Product ID 00330-50000-00000-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display
Thank You All
Hope This Is Understandable
Windows for home | Windows 10 | Install and upgrade
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
42 answers
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Anonymous
2021-03-07T14:00:51+00:00 Okay
Thank You All For Your Great Support!!
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Virginia M 42,155 Reputation points Independent Advisor
2021-03-07T13:55:20+00:00 Yes that’s the file.
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Anonymous
2021-03-07T13:12:33+00:00 Yes, it should fix the problem.
Ohh THank You All For Your Time. BTW This Is The File Right?Allow20H2 Repair Keep Everything
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Virginia M 42,155 Reputation points Independent Advisor
2021-03-07T12:58:34+00:00 Yes, it should fix the problem.