[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-08-16T02:14:22+00:00

    sometimes it works and other times it doesn't? I have (KB4559309) - Error 0x800703f1, and (KB4565351) - Error 0x800703f1 codes.

     I have tried so many things that other people from the community had me do. I have changed so many setting, and setting in my registry , plus downloaded the windows 10 May 2020 update, and then the create windows 10 and none worked. I'm not sure if it's because I have windows 10 pro or not, but every time someone helps me it wont shutdown to where I have to hold the power button or it wont start until a few tries then runs very slow for a little bit. 

    thanks for the reply

    I highly recommend that you visit this website here: hresult.info

    so you know what the error message means.

    type in keywords for example 8x800703f1.

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  2. Anonymous
    2020-08-16T03:07:33+00:00

    i am using windows 8.1 and did not get the kb...309 update but was still affected. i did however forcablly recieve the microsoft edge update but disabling that since it would not let me uninstall it only help a little. there were only two other programs installed before my computer went to hell and they were both from intel and related to drivers and computer performance. after uninstalling these two programs, with the exception of programs i had that were deleted from the issue which i need to reinstall, everything else went completely back to normal.

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  3. Anonymous
    2020-08-16T03:12:22+00:00

    Are the keyboard & mouse bluetooth devices? If so, and they are a bit old, the newer security updates from Microsoft have meant that some older Bluetooth devices stop working. I had to replace my older mouse recently.

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  4. Anonymous
    2020-08-16T04:54:39+00:00

    not. Internal keyboard of this laptop and external optical mouse with USB cable. The Votre mouse.

    that's all.

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