[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  2. Anonymous
    2020-08-11T10:49:41+00:00

    since upgrading, my font is blurry and my computer is very slow to respond. Awful

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  3. Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
    2020-08-11T12:25:15+00:00

    Hey there, Mary Ellen and SteveShanley

    Welcome to the Microsoft Community forums. 

    Please submit this as feedback using the Feedback Hub. This way, the Edge team can review this. 

    Regards,

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  4. Anonymous
    2020-08-11T19:41:51+00:00

    I agree. I've had the same terrible unwanted and not asking if I wanted the update of Microsoft Edge.

    What's so good about it! It costed me money with my clients for being so very slow and unable to get on the internet. On July 15, 2020, it was the last day to e-file tax return without being penalized or any interest added on.  Of all days, it had to be July 15, and I could not work.  Do you know how many clients were angry & upset clients I had?  Do you know how much this is costing me since its my fault and not my clients? Do you know how many clients I lost?  Do you know with the word of mouth, how many more clients I will lose?  I really didn't know what hit me so hard on July 15.

    There even was not a way to uninstall Microsoft Edge. I looked and asked for support and nothing in my view to do the uninstallation. The reason I am upset with Microsoft is that they didn't ask if I wanted Microsoft Edge as my browser. I SUGGEST TO ANYONE WITH MICROSOFT 10... NOT TO ALLOW ANY MICROSOFT UPDATES WITHOUT YOUR APPROVAL.

    FOR ALL OF YOU OUT THERE WHO HAVE MICROSOFT 10, DO NOT FOLLOW THE STEPS THAT MICROSOFT

    GIVES FOR YOU TO DO.  I FEEL ITS TOO MUCH TO TRY AND GET RID OF IT, WHEN MICROSOFT CANNOT GUARANTEE THEIR SUPPORT!. YOU WILL END UP BUYING ANOTHER COMPUTER OF LAPTOP.

    TO CORRECT THIS, DO WHAT I DID. RESTORE YOUR COMPUTER TO AN EARLIER DATE. TRY AND DO IT BEFORE THE DATE THAT MICROSOFT EDGE WAS INSTALLED. WHEN I RESTORED MY LAPTOP, IT SHOWED UPDATES AND APPS INSTALLED AND WHAT WOULD NOT BE THERE AFTER THE RESTORATION. MICROSOFT EDGE WAS LISTED. AND TO THE BOTTOM OF OF THE UPDATES IS A BOX WITH PROGRAMS THAT MIGHT NOT WORK CORRECTLY.  DO THE RESTORATION ANYWAYS. THEN GO SELECT OR APPLY ANOTHER BROWSER BESIDES MICROSOFT AND DO NOT ALLOW THE ONE DRIVE CLOUD.  YOU SHOULD BE OK.  THE ONLY THING THAT I GET ASKED IS IF I WANT TO OPEN MICROSOFT EDGE OR WINDOWS SECURITY AND I SAY NO.

     WINDOWS SECURITY ALWAYS WANTS TO BE DEFAULT TO MY SECURITY WEBROOT AND I WILL NOT ALLOW IT.

    TRY THE RESTORATION AND FORGET ABOUT MICROSOFT.  THEY OUGHT TO BE SUED!

    THIRSTYLEO

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