[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-08-08T13:25:30+00:00

    pc very very slow and not very good start up since new windows 10 update its getting very frustrating

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  2. Anonymous
    2020-08-08T13:26:28+00:00

    what is confusing me is why an update to windows or microsoft program would cause the internet to "run slow"? as it seems it is. isnt the internet a seperate entity from the programs i would use on the computer to use the internet? yet since the update was on the computer program, as you are saying for windows or microsoft, can someone explain to me why or how the ability to have the internet run normal on my separate phone or tablet seems to now have glitches in it sparatically?  my phone will be fine and then it says it doesnt have internet connection when it clearly does. or it says its connected but doesnt have internet. or one app on the phone wont run saying i am not connected to the internet which is bull as 3 other apps are running from it at the time. is everyone sure it is this supposed update that is the issue? why would my phone have issues with internet since this began. but only sometimes. or with some apps. or the error messages and others that pop up at times are plainly lying as it is sometimes doing what it claims it cant do because of an issue its not having. it seems very odd to me somehow. seems more to me like someone is playing inside the whole system somewhere. im having trouble believing the program writers would be that dim witted also to put out a program without testing it somehow in the first place or that they would have missed it having such catastrophic effects on everything to anyone that used it. does not make sense. can someone please explain this before i loose my own marbles over it?

       one more thing, on the night this started for me i had called to make a payment on my internet service which was due soon and i was using it at the time but i remember thinking it was odd that the recording said my internet had been temporarily turned off. Yet it clearly was not.

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  3. Anonymous
    2020-08-08T13:38:05+00:00

    Same here. On a new PC, after installing this update, I'm stuck on welcome for over 2 minutes and browsing, app loading times have increased. tried to run system restore but Lenovo (in their wisdom) set the max size of system restore to 0%.

    Hopefully this gets sorted as no installation media came with the system. I'm back on a 5 year old Vaio which runs 5 times faster.

    Oh for the days of Windows 7!

    same with me, too. i didn't get the KB4559309 update in Windows Update but I installed it manually via the microsoft.com/edge website. and when restarting Windows 10 May 2020 Update Version 2004 login to Windows 10 Desktop takes 3:55 (3 minutes 55 seconds).

    Note: I measured it through the Stopwatch on my Android phone.

    As far as I know, Windows 10 November 2019 Update Version 1909 is not that long. (as far as I remember).

    In the future, I hope there will be some improvements in the upcoming Windows 10 (20H2) or the upcoming Microsoft Edge Update. in order to log in to the Windows 10 Desktop as it should be.

    thanks.

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  4. Anonymous
    2020-08-08T13:46:54+00:00

    i agree with you, something a little stranger than a botched update program seems to be in play here

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