[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

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Nathan Roberts (SN) 13,536 Student Ambassador Volunteer Moderator

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10.

To submit feedback, please go to start > Feedback Hub.

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing.

Hope this helps,

Regards,

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545 additional answers

Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator

2020-07-24T13:52:57+00:00

Hey there, PaulPChou

hi there:

In the new Edge browser, there is the send feedback option. This is a quicker way to send feedback to the Edge team.

I am aware of this method for providing feedback, however I have been advised from the Edge team that for this issue, we should be directing users to submit feedback though Windows Feedback hub. This allows the right members of the team review this type of feedback.

For any other problems/feedback, that is not related to this particular problem, I would defiantly recommend using the built in feedback option in Edge. However, for this problem, we need to use the Feedback hub 😎

Thanks,

Nathan,
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Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator

2020-07-24T13:56:50+00:00

Hey there, Ishmaeldestiny3

Welcome to the Microsoft Community forums.

No

it didn't solve my problem

Have you submitted feedback using the Feedback hub?

Regards,
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Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator

2020-07-24T13:59:31+00:00

Hey there, bobbiehaynes

Welcome to the Microsoft Community forums.

If this is due after this update, please submit this as feedback using the Feedback hub on Windows 10. This way the Edge team are able to investigate this further. If you want, you can share the link here and we can pass this onto them. But they really do need this submitted in the Feedback app. This sends more details about your system.

Regards,
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Paul Chou 1,461 Reputation points

2020-07-24T14:23:47+00:00

got you. :)

How do we know which issues should be sent via the feedback hub and which issues can be sent directly via Edge?
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