[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-07-15T15:36:03+00:00

    Mike,

    I think you are right, that it is a software problem; but I wouldn't know where to start.  At least you have a solution - plugging the ethernet into  the router.  I think it's brilliant that you thought of trying that.

    My computer is an HP Notebook.  It is 8 years old and I restored factory settings so that I could use it for testing.

    My solution was a fluke.  I went to "About Edge" in the settings trying to find a way to uninstall it.  After it updated, my response time dropped to less then 2 seconds.  I can live with that!

    Diane

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  2. Anonymous
    2020-07-15T21:56:59+00:00

    I checked my updates list and it said that this update failed to install. From all the issues reported that it has caused, I feel that I've dodged a bullet. Anyone else as lucky?

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  3. Anonymous
    2020-07-16T15:25:03+00:00

    I came from a fresh update of my 2004 and I have the same problem, but this KB is NOT present on my PC.  This is because now it's integrated into 2004, so I've no single hope to remove it.

    My development pc is unusalbe, terribly slow

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  4. Anonymous
    2020-07-16T16:06:48+00:00

    @realtebo are you using bitlocker? Disabling bitlocker solved it for me, but I can't keep my client data unencrypted so I ended up reinstalling from an older 1909 usb... Ironically the 2004 update is no longer available on that machine so I guess Ms knows how badly they messed up...

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