[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-09-11T12:43:35+00:00

    @LadyWho - As you are using the "Update KB4559309 Makes Computer Unbearably Slow" thread, I must assume you are using Windows 10 devices. If so, please post and confirm, and post the actual version (version and OS Build info from running the "winver" command). To do that, right-click the start menu icon, choose Run, key in winver and click on OK. Device makes/models, memory capacity would also be useful.

    Secondly, you do not state what the "cleanup a weekly" is that is taking 25 minutes, more detail would be useful!

    It may be that you are running an under-powered machine (weak CPU, not enough RAM installed for the tasks being done), with a very little free space on our hard disk, or that lots of unnecessary startup programs are running at boot, extra "scanning" stuff (e.g. McAfee), more than one anti-virus active etc, so the update to the new edge failed to complete the favourites import (or the import script timed out).

    All those above are just assumptions of course, as you have posted no details to work with to provide any constructive help.

    If your problem is limited ONLY to EDGE performing badly, try downloading the latest Firefox browser, import any web account passwords and favourites from EDGE, and try that to see if it is better. I find it has a very good, useful built-in password manager. It also has its own "private" DNS if you want to enable it (it is called DoH - DNS over HTTPS - it used Cloudflare as the default if you want to activate it).

    If the issue still occurs there, then your issue is more system (OS) software related, resource related (lack of free memory, low free space on disk, weak CPU), or hardware (CPU power throttling due to overheating caused by clogged or failing fans/heatsinks), or slow network issues (weak WiFi - too far from router). When was the last time you rebooted our router?

    To narrow things down, check your disk free space, use the Task Manager to check CPU hogging/high activity, along with memory and disk activity. Download and use "speccy" from Piriform, to check your CPU temperature and speeds (it will show up throttling when the frequency multiplier drops from say 30 to 8). Speccy will also show what memory hardware you have (so you can plan to upgrade it if you need to).

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  2. Anonymous
    2020-09-21T10:41:38+00:00

    Hi. I have the latest news regarding the KB4559309 Update Issue

    Windows: Edge Update KB4559309 replaced with KB4576754, fixes performance issues | Borncity

    Thanks.

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  3. Anonymous
    2020-09-26T11:27:13+00:00

    When you next talk to Missy tell them that foisting unwanted **** on people's machines is pretty heinous and especially not letting them remove it.

    This really is the tip of the iceberg and it needs to stop, people need to have control of their own machines and what goes on them.

    "Windows As A Service" has been flawed from the outset and I really should have been added to the Microsoft payroll by now for sorting out the untold amounts of bugs in these releases that have affected me and my clients.

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  4. Anonymous
    2020-09-26T12:12:40+00:00

    I know the reason why you can't Uninstall Microsoft Edge Chromium citing Article from Microsoft Support

    Why can't I uninstall Microsoft Edge?

    Applies to: Microsoft Edge, Windows 10

    Microsoft Edge is the web browser recommended by Microsoft and is the default web browser for Windows. Because Windows supports applications that rely on the web platform, our default web browser is an essential component of our operating system and can't be uninstalled. To provide our users with compatibility, compliance, accessibility, and performance, we'll continue updating Microsoft Edge through the browser installer or Windows updates.

    Microsoft Edge gives users full control over importing personal data from other browsers. In addition, Windows users can download and install other browsers and change their default browser at any time.

    If you need further assistance, please go to the Microsoft Edge support website or contact support.

    Last Updated: Sep 5, 2020

    And regarding the many bugs in Windows 10, I quoted an article from Quora Indonesia.

    Why is Windows 10's major update always accompanied by so many new problems?

    In 2014, Microsoft was "laying off" a large number of its employees. Among these employees is the tester division tasked with testing Microsoft's software before launch. (For reference:Microsoft is 'almost' done with its largest-ever layoff sweep).

    Instead, Microsoft introduced the Windows Insider program that roughly turns the user into a tester. The system is: The user is given access to the latest build, then the user can provide input to Microsoft for improvements to the OS build.

    Of course these "freelancers" are not as matched as possible and lack the necessary skills as a professional beta tester. This is what makes Windows 10 build releases often have a lot of bugs.

    That is all.

    reference: hereand here.

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