[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

Was this answer helpful?

300+ people found this answer helpful.
0 comments No comments

545 additional answers

Sort by: Newest
  1. Anonymous
    2020-09-11T12:43:35+00:00

    @LadyWho - As you are using the "Update KB4559309 Makes Computer Unbearably Slow" thread, I must assume you are using Windows 10 devices. If so, please post and confirm, and post the actual version (version and OS Build info from running the "winver" command). To do that, right-click the start menu icon, choose Run, key in winver and click on OK. Device makes/models, memory capacity would also be useful.

    Secondly, you do not state what the "cleanup a weekly" is that is taking 25 minutes, more detail would be useful!

    It may be that you are running an under-powered machine (weak CPU, not enough RAM installed for the tasks being done), with a very little free space on our hard disk, or that lots of unnecessary startup programs are running at boot, extra "scanning" stuff (e.g. McAfee), more than one anti-virus active etc, so the update to the new edge failed to complete the favourites import (or the import script timed out).

    All those above are just assumptions of course, as you have posted no details to work with to provide any constructive help.

    If your problem is limited ONLY to EDGE performing badly, try downloading the latest Firefox browser, import any web account passwords and favourites from EDGE, and try that to see if it is better. I find it has a very good, useful built-in password manager. It also has its own "private" DNS if you want to enable it (it is called DoH - DNS over HTTPS - it used Cloudflare as the default if you want to activate it).

    If the issue still occurs there, then your issue is more system (OS) software related, resource related (lack of free memory, low free space on disk, weak CPU), or hardware (CPU power throttling due to overheating caused by clogged or failing fans/heatsinks), or slow network issues (weak WiFi - too far from router). When was the last time you rebooted our router?

    To narrow things down, check your disk free space, use the Task Manager to check CPU hogging/high activity, along with memory and disk activity. Download and use "speccy" from Piriform, to check your CPU temperature and speeds (it will show up throttling when the frequency multiplier drops from say 30 to 8). Speccy will also show what memory hardware you have (so you can plan to upgrade it if you need to).

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-09-11T06:02:26+00:00

    since up date my computers are very slow, even the maintenance functions are slow and takes about 25 minutes to clean up a weekly where before it took about 2 minutes. I am unable to log into some sites I need to pay my bills. pages  that I click onto from my favorites come up blank and then a memo comes up if I want to wait or stop it. needs some adjustments.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-09-02T20:14:23+00:00

    It installed when my computer did an update, which it was supposed to ask me before it did any updates as i run windows 8 and am one of those people that have change anxiety. But anyway it did an update any way without consent, but  the only progrms i recieved that night before my computer went to hell was microsoft edge, which i couldnt uninstall but was able to disable it but not much changed. And the intel intel i found odd as well since there were alot of complaints of missing drivers. No other updates occurred and as soon as i took the intel programs out it was like nothing ever went wrong in the first place even with the disabled edge still in there. I may be imagining it since the computer speed had been reverse snail pace but it seemed to be a bit better than normal in speed. But it literally went poof.. back to normal. And i searched thousands of file dates for anything else that it could have been on that date.

    Was this answer helpful?

    0 comments No comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more