[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-06-20T20:39:15+00:00

    Same problem for me, the Windows prompt says update is required, cannot be uninstalled.

    The issue for me is the new Edge browser has messed up the fonts so some sites are almost unreadable. Everything is very thin and pixelated. It also somehow affected google chrome, the fonts are just as bad there now.

    I think I go with plan B and run system restore.

    Thanks again Microsoft....

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  2. Anonymous
    2020-06-16T21:37:34+00:00

    had the exact same issues at the end of my using win 10 1909 and after the first updates to windows 10 2004. only thing that really solved it for me was getting the windows 10 2004 .iso and performing a repair install while  not connected to the internet which gave me windows 10 2004 build 19041.0. after that I installed the latest updates, and after installing / uninstalling the update before letting it install a final time, it fixed the issue. the update itself seems to be very temperamental. it seems to botch something during the update process about 50% of the time (roughly) the rest of the time, it installs correctly and everything works as it should. 

    the main reason for the repair/inplace upgrade of win10 2004 is to get rid of the problematic update by force. and you should end up with a smooth running OS. It's the updates after that that can be a pain in the ****

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  3. Anonymous
    2020-06-16T21:09:02+00:00

    Greetings,

    I appreciate your time getting back to my email Paul, I am so glad that it was working perfectly fine now.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Rhaine C.

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  4. Anonymous
    2020-06-16T21:01:35+00:00

    Thank you for your reply. However The method of uninstalling the update does not work for this update. Windows prompts that the update is required for operation and cannot be uninstalled.

    I kept poking around and it looks like the update somehow interfered with the installation of my motherboard chipset drivers.

    After re-installing the chipset drivers everything seems to be operating normally.

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