[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-06-26T00:49:39+00:00

    Rhaine,

    Are you not aware that update 4559309 is the one that updates EDGE and you can't uninstall it?  Unfortunately it's true which irritates me no end. It's my computer I should be able to remove whatever I want barring OS, which EDGE is not and should never be.

    Now I can't get to either of my .mil OWA sites because of this update that I can't uninstall.

    My basic problem is that I never use and never want to use EDGE and I don't want it updated either. My computer is ridiculously slow and I can't uninstall the update either. 

    Microsoft, please allow us to permanently disable EDGE and block all of its snail-inducing updates.

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  2. Anonymous
    2020-06-25T20:46:56+00:00

    I have an MSI motherboard A4 chip x570 series. The motherboard manufacturer supplies a software called Dragon Center. This program manages the motherboard drives. 

    I used the software and when I went there it said that: "NO CHIPSET DRIVER INSTALLED".

    Never before have I seen this issue, but when I was able to install the current driver software from the Dragon Center. I assume the same result would happen when installing from the webhosted version on the MSI website.

    I do hope that this helps.

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  3. Anonymous
    2020-06-25T20:41:22+00:00

    I posted to this forum about my problem with the recent update. For me, updating my chipset drivers solved the original problem I was posting about, the solution isnt fake, there is just a different problem. If you have problems of your own post about them somewhere else don't hijack this conversation and then flame the OP for solving his own problem.

    gunsha:

    ....

    Also I hate it when people come up with fake solutions like this first guy talking about updating some chipset driver and making it sound as if everything was fine. Nothing is fine. Nothing is resolvels.

    ....

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  4. Anonymous
    2020-06-25T13:50:51+00:00

    Since this update was installed I have had boot problems and can only boot in safe mode. Windows startup repair says it can't fix the problem.

    Has anyone else had boot problems?

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