[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-07-09T19:59:36+00:00

    How to resolve the issue if system restore is not working?

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  2. Anonymous
    2020-07-09T19:56:12+00:00

    Yeah, Having the same problem. Switching off suddenly without any notice. Cannot work properly.

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  3. Anonymous
    2020-07-09T14:52:32+00:00

    What a nightmare, thanks Microsoft!!

    My desktop was running fine one minute, using a 2nd monitor and a wireless mouse, checked into my home office one night to find that the update KB4559309 had installed itself and the pc is locked requiring login.

    I login and boom, right off the bat issues.

    The 2nd monitor has blank screen and won't come on, wireless mouse now inoperative, so resorted back to a wired mouse I keep just for these situations ( just as well )

    Haven't found any other issues as yet, but am sure there may be others.

    My guess is something to do with drivers / settings etc may have been changed. Currently trying to limp along with one screen and a wired mouse ( wires everywhere ) thanks Microsoft

    Jim

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  4. Anonymous
    2020-07-09T06:51:48+00:00

    Ever since I updated to this useless KB4559309 my laptop just shuts off without any notice. My laptop is relatively new MSi leopard. I am currently submitting resumes and I can’t submit properly because of the unexpected shut off. Then it is hard to turn it on again. Dam n this update! I am looking for a job! This is my only laptop!

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    1 person found this answer helpful.
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