[Windows update installing the new Edge browser] Update KB4559309 Makes Computer Unbearably Slow

Anonymous
2020-06-16T20:25:11+00:00

Last night I updated my windows 10 pro using KB:4559309. Since then my computer performance has absolutely tanked. my startup time is probably triple, loading any window has a few second delay.

I attempted to uninstall the update however windows tells me that it is required and cannot be removed.

This update has essentially rendered my brand new computer useless.

Please help!

[Moderator Edit:The Edge team are aware of this, but need more information from you. Please submit feedback, please see this message: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/subject/31b8d053-8256-41b9-9c26-f9faaaa4e0ae?messageId=b0b11ac2-d48b-4947-8f1b-b1d6763a8b83]

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Nathan Roberts (SN) 13,536 Reputation points Student Ambassador Volunteer Moderator
2020-07-23T06:56:17+00:00

Hey there, everyone

I have spoken to Missy Quarry, from the Edge team, and they are investigating this problem. However, they really need more details submitted though the Feedback Hub on Windows 10. 

To submit feedback, please go to start > Feedback Hub. 

You will need to click onto report a problem. Then enter your feedback/problem you are having with Microsoft Edge. On the categories you will need to make sure you have the following drop down options selected in the image underneath:

The more detail you can submit, the better it will be for the Edge team to find out what is causing this issue. So the detail box that has the test comment, should detail everything you are experiencing. 

Hope this helps, 

Regards,

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  1. Anonymous
    2020-06-28T21:08:38+00:00

    Thanks Paul (PaulWaite1) . So I just googled for updating firmware and drivers for Suface Book 2, as I have the same (even though mine had 16 gigs Ram , the performance was twitching-ly slow hanging-up frequently.)  with this Link ( https://www.microsoft.com/en-us/download/details.aspx?id=56261)  and the performance did Improve.(significantly).

    Also I did let other Security updates of Microsoft go-ahead. 

    Putting this here, so that , if anyone can try this Solution (of updating driver's and firmware) through these manual updates and check to see if this works.

    Finger's crossed! Microsoft is coming up with updates on July 11th for 1909, 2004 etc. Hopingly they will find a clean solution.

    Thank you for this suggestion, Paul !

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  2. Anonymous
    2020-06-28T20:15:37+00:00

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  3. Anonymous
    2020-06-28T13:11:38+00:00

    Same issue for me, KB4559309 installed overnight and today I can no longer uninstall or modify applications, performance of the OS in general has degraded massively, and I'm unable to load the System Restore screen.  I'm not sure what this KB has touched, but it certainly feels wider than just Edge (which I really don't want on my system)!!

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  4. Anonymous
    2020-06-26T16:57:56+00:00

    Since this update downloaded, my mouse cursor disappears but clicks on tabs randomly, closing things, selecting text, deleting text, opening and closing programs - it's an absolute mess.  I've tried everything suggested on this thread but I'm unable to uninstall the update. My computer is unusable at this point.  I think my only option is to try to restore back.  I've spent countless hours trying to deal with this, to no avail.  

    Obviously there are issues with this, and I'm utterly gobsmacked that on the release notes it states "no known issues".

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