windows update error 0x80240023

Anonymous
2020-06-20T20:31:23+00:00

windows update error 0x80240023 office file validation windows  ver 2004

Windows for home | Windows 10 | Windows update

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Anonymous
2020-09-13T16:08:53+00:00

For Office 2007 File Validation IssueGo to C:\Windows\SoftwareDistribution\Download

Find OFV.CAB and extract it.

You'll have OFV.msi

Install it and hit Retry on Windows Update.

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  1. Anonymous
    2020-07-02T21:03:26+00:00

    The error I had cleared up the next day, don't know how or why.  I never made the connection between the error code and the EULA until after the fact.

    When I started up my PC the next day to "Retry" (this was the only option available in Windows Update) installing the update the EULA popped up after clicking retry.  I accepted it, the update installed and no more error.

    My best guess is that with all this telework, online gaming, etc., MS servers are slowing to a crawl.

    Try another install without deleting anything.  If you get this as the only error after the install and all other updates are successful, wait a day or so and click the "Retry" to install the update.

    Hope this helps and have a great day:)!

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  2. Anonymous
    2020-07-02T20:30:02+00:00

    Same here

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  3. Anonymous
    2020-07-02T20:21:15+00:00

    I'm using Win10 vers. 2004.

    I tried to install Office 2007 on a new laptop.  All security updates were installed, but I started getting 0x80240023 (WE_E_EULAS_DECLINED) for Microsoft Office File Validation Add-in.

    Troubleshooter does not work: It says everything is fine.

    I tried deleting all the update files in System Distribution, but that did not work, either.

    Any thoughts?

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  4. Anonymous
    2020-07-02T19:26:50+00:00

    Hi LA16,

    That won't work for me because to use Office 2007 I need the EULA indtalled.

    But thanks for the reply.

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