Can you please help me. I have the same issue wherein 2 threats named PUA:Win32/InstallCore and PUA:Win32/Presenoker keeps poping up
Windows Defender Identifies The SAME PUP As A Threat Repeatedly
Since the implementation of W10 V2004, Windows Defender has now been defaulted to identify
PUPS as a threat. As a result, many are now made aware of their presence. And they are "remediated",
on the spot, to prevent them from causing any mischief.
The problem occurs on the subsequent scans with Windows Defender. It identifies the same PUP again,
and again. It has been determined that this is caused by the presence of the PUP in Protection History.
It appears that the default remediation that Windows Defender applies to PUPs is to Block them,
then leave them in Protection History .
EDIT: It has been found that malware other than PUPS, can require this same procedure.
Some have discovered, that even Trojans exhibit this same characteristic, when remediated by
Windows Defender in W10 v2004.
If you have any malware, remediated by Windows Defender, that alerts repeatedly, this procedure applies to
it as well. In order to cleanup the malware completely, find the file in the "container file" in the Protection
History record, and delete the file that is described. If you can't find or access the file, run the Microsoft
Safety Scanner. It uses the same definitions as Windows Defender, and should remediate the file.
Then proceed to delete the Protection History info.
END EDIT.
Windows Defender is defaulted to scan its own "Scans/History". Resulting in the discovery of the malware over
and over again. Even though, other scanners see no evidence of the malware on the PC. It doesn't exist!
Until Microsoft sees fit to fix this problem, you can prevent the repeating error indication, by deleting the
items that are described in Windows Defender Protection History. You can delete them by accessing their files,
that are located in C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service.
In the "Service" folder, find and delete "Detection History".
Note: ProgramData is a hidden file. In order to access it, the "Hidden Items" option in "File Explorer" must be
checked. Find the "Hidden Items" check box under the "View Tab".
And, the first time that you access "Scans", you must select "continue", to obtain the permission.
Restart and try another scan. Notifications for the current malware should stop.
However, this program miscue will probably reoccur, when the next PUP / Malware is encountered.
Glen
Windows for home | Windows 10 | Security and privacy
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188 answers
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Anonymous
2020-06-26T21:12:09+00:00 -
Anonymous
2020-06-27T15:58:24+00:00 Hi Vibhor,
Please see the EDIT at the bottom of page one of this discussion. If you have a problem
with that, please respond.
Glen
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Anonymous
2020-06-28T09:05:28+00:00 Well thanks to your edit. I am now able to find the program data folder. If I delete all the files and folder under the service tab will it work or will i be having any other trouble? Because I cant understand which file is for the PUP.
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Anonymous
2020-06-28T20:18:30+00:00 Hi Vibhor,
In the folder "Service", you should find some ".Log" files. Open "DetectionHistory".
This is where you should find what you are after. If you don't see any reference to
your PUP(s), just delete the contents of DetectionHistory.
-----This is the response from an OP who used this procedure successfully-----
**"**Hey Glen, Good afternoon. Thanks you for all your help. I really appreciate it. Just let you know your last suggestion WORKED! I followed your instructions and navigated as follow: **C:\Program Data\Microsoft\Windows Defender\Scans\History\Service\DetectionHistory.**I check each folder and found the 2 that always appear as current threats. I deleted them and ran a quick scan and no more PUPs. Thanks very much Glen. You're a Hero, Life saver and an Angel. You don't know how much time I spend online researching for a solution to this annoying threat messages. I am very grateful you kept assisting me. May you have a Great Day. Stay Safe and God bless.
I didn't know If I can delete the whole files inside the DetectionHistory folder but at least the 2 causing the threat notifications are gone.
Best Regards "
Good luck, Glen
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Anonymous
2020-06-29T10:25:14+00:00 Thanks a lot man. I was going to reinstall windows but your help saved me.
Thanks again.
Vibhor