Windows Defender Identifies The SAME PUP As A Threat Repeatedly

Anonymous
2020-06-16T21:00:07+00:00

Since the implementation of W10 V2004, Windows Defender has now been defaulted to identify

PUPS as a threat.  As a result, many are now made aware of their presence.  And they are "remediated",

on the spot, to prevent them from causing any mischief.

The problem occurs on the subsequent scans with Windows Defender. It identifies the same PUP again,

and again. It has been determined that this is caused by the presence of the PUP in Protection History.

It appears that the default remediation that Windows Defender applies to PUPs is to Block them,

then leave them in Protection History .

EDIT:  It has been found that malware other than PUPS, can require this same procedure.

           Some have discovered, that even Trojans exhibit this same characteristic, when remediated by

          Windows Defender in W10 v2004.

If you have any malware, remediated by Windows Defender, that alerts repeatedly, this procedure applies to

it as well. In order to cleanup the malware completely, find the file in the "container file" in the Protection

History record, and delete the file that is described. If you can't find or access the file, run the Microsoft

Safety Scanner. It uses the same definitions as Windows Defender, and should remediate  the file.

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download 

Then proceed to delete the Protection History info.

END EDIT.

Windows Defender is defaulted to scan its own "Scans/History". Resulting in the discovery of the malware over

and over again.  Even though, other scanners see no evidence of the malware on the PC.       It doesn't exist!

Until Microsoft sees fit to fix this problem,  you can prevent the repeating error indication, by deleting the

items that are described in Windows Defender Protection History. You can delete them by accessing their files,

that are located in C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service.

In the "Service" folder, find and delete "Detection History"

Note:  ProgramData is a hidden file. In order to access it, the "Hidden Items" option in "File Explorer" must be

checked.  Find the "Hidden Items" check box under the "View Tab".

And, the first time that you access "Scans", you must select "continue", to obtain the permission.

Restart and try another scan.    Notifications for the current malware should stop.  

However, this program miscue will probably reoccur, when the next PUP / Malware is encountered.  

Glen

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2020-09-24T20:31:10+00:00

    Hi Labeeb,

    Congratulations! Very glad to hear that you solved your problem!

    Regarding any remnants of any malware. For peace of mind, you should perform a

    full scan with Defender.   And download a free copy of MalwareBytes, and perform a

    full scan with that. Set it to "Scan for Rootkits", and allow it to cleanup anything it finds.

    Best of luck to you, Labeeb.

    It has been my pleasure.

    Glen

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  2. Anonymous
    2020-09-25T04:10:12+00:00

    Thank you, Sir.

    Malware Bytes quarantined my threats present on my pc and it's good!!

    Is it good to upgrade to premium version of this Antivirus Program??

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  3. Anonymous
    2020-09-25T08:41:19+00:00

    Hi Labeeb,

    MalwareBytes Free is a very good antivirus, to use as a virus scanner. Defender is also

    good, and it offers all of the protection that you need. Defender is part of the Windows

    system, and as such, the overhead from it on the system is minimal.  And it is free!

    While Defender and MalwareBytes premium are considered to be compatible, updates

    to one or the other can sometimes cause conflict.       

    Glen

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  4. Anonymous
    2020-09-30T07:02:27+00:00

    hi Glen. been struggling for week and its annoying with this prob..

    thank you for sharing.. 

    Godbless

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  5. Anonymous
    2020-10-04T12:15:17+00:00

    hey its nice that you helped me thank you soo much

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