Windows Defender Identifies The SAME PUP As A Threat Repeatedly

Anonymous
2020-06-16T21:00:07+00:00

Since the implementation of W10 V2004, Windows Defender has now been defaulted to identify

PUPS as a threat.  As a result, many are now made aware of their presence.  And they are "remediated",

on the spot, to prevent them from causing any mischief.

The problem occurs on the subsequent scans with Windows Defender. It identifies the same PUP again,

and again. It has been determined that this is caused by the presence of the PUP in Protection History.

It appears that the default remediation that Windows Defender applies to PUPs is to Block them,

then leave them in Protection History .

EDIT:  It has been found that malware other than PUPS, can require this same procedure.

           Some have discovered, that even Trojans exhibit this same characteristic, when remediated by

          Windows Defender in W10 v2004.

If you have any malware, remediated by Windows Defender, that alerts repeatedly, this procedure applies to

it as well. In order to cleanup the malware completely, find the file in the "container file" in the Protection

History record, and delete the file that is described. If you can't find or access the file, run the Microsoft

Safety Scanner. It uses the same definitions as Windows Defender, and should remediate  the file.

https://docs.microsoft.com/en-us/windows/security/threat-protection/intelligence/safety-scanner-download 

Then proceed to delete the Protection History info.

END EDIT.

Windows Defender is defaulted to scan its own "Scans/History". Resulting in the discovery of the malware over

and over again.  Even though, other scanners see no evidence of the malware on the PC.       It doesn't exist!

Until Microsoft sees fit to fix this problem,  you can prevent the repeating error indication, by deleting the

items that are described in Windows Defender Protection History. You can delete them by accessing their files,

that are located in C:\ProgramData\Microsoft\Windows Defender\Scans\History\Service.

In the "Service" folder, find and delete "Detection History"

Note:  ProgramData is a hidden file. In order to access it, the "Hidden Items" option in "File Explorer" must be

checked.  Find the "Hidden Items" check box under the "View Tab".

And, the first time that you access "Scans", you must select "continue", to obtain the permission.

Restart and try another scan.    Notifications for the current malware should stop.  

However, this program miscue will probably reoccur, when the next PUP / Malware is encountered.  

Glen

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2020-07-16T11:47:51+00:00

    Followed the link and seem to have got rid of the problem.  (Couldn't open the relevant folders in Detection History though as they're in an unrecognised format - just deleted them).  Hope that MS sorts this out soon.

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  2. Anonymous
    2020-07-16T08:54:36+00:00

    and when i delete the gta 5 i get like notif,  when i see protection history his app or folder has been blocked and the info is  app folder block un_a.exe  protected folder %userprofile%\Documents\Rockstar Games\Launcher\Profilesr,  but it say 0 current threat is my computer safe ?

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  3. Anonymous
    2020-07-16T08:19:39+00:00

    qweasds,

    No new threats means that Windows Defender Quick Scan did not find anything.

    Windows Defender is the one that was giving repeating notifications re; PUP.

    Please see my post to you on July 13.  If those scanners and Windows Defender Full

    scan run clean, you have nothing to worry about.

    Glen

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  4. Anonymous
    2020-07-16T07:50:34+00:00

    i did it and there no pua found  but when i quick scan it say no new threat found ( does it mean like there threat ? )  but window defender say 0 current threath how to fix it ? when i see the history it epic game launcher/rockstar launcher but you know its ( i delete the gta 5 and still same )

    how to fix it

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  5. Anonymous
    2020-07-16T07:06:03+00:00

    Hello again, qweasds

    What do you mean by "no match". **>**OS (C:) **>**Program Data **>**Microsoft **>**Windows Defender

    **>**Scans **>**History **>**Service is a legitimate location in W10. Try to "navigate" that branch again.

    You do not type that location. You open File Explorer and click the > that is just left of each

    of the items, to navigate to "Service". Then click "Service" to reveal its contents. Your PUP

    (PUA), should be in "Detection History".

    If You don't see "Program Data" after you click on the > that is left of OS (C:), you must click

    on the VIEW tab at the top of the screen. Then click the block for "Hidden Items" to "check" it.

    Close File Explorer, then open it again. You should now be able to see "Program Data".

    Good luck,  Glen

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