BROTHER PRINTER NOT WORKING WITH LATEST UPDATE (KILLED IT...)

Anonymous
2020-06-13T18:57:28+00:00

I have a Brother DCP-195C printer. The printer is a little old but it is supposed to have a windows 10 driver. 

It was working fine until you released the latest feature update 2004.. 

Now the printer says error with driver. Installing from brother the driver..it shows as online but never prints anythng. 

Tried everything. 

It is 100% because of your update. Tried all sorts of methods and different drivers ! (from brother or win update..)

A. Tried in another pc with 2004 update. Not working.

B. Tried in another pc with 1903 ...WOrking fine

C. Reseted the PC that doesnt work.. and even tried fresh install through media creation tool. NOT WORKING in 2004

D. In the same PC.. fresh installed 1903. WORKING

As always this is our worse nightmare with the updates.. 

Please fix it!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-07-10T18:46:00+00:00

    When I get to Windows Update and scroll down to Microsoft Windows and choose KB4560960 , the 'uninstall' option disappears from  'Organize' at the top of the updates list. If I go to other KB updates the 'Organize' option re-appears, but not for KB4560960.

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  2. Anonymous
    2020-07-10T18:57:49+00:00

    When I get to Windows Updates and scroll down to Microsoft Windows and choose KB4560960 , the 'uninstall' option disappears from  'Organize' at the top of the updates list. If I go to other KB updates the 'Organize' option re-appears, but not for KB4560960.

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  3. Anonymous
    2020-07-10T19:00:51+00:00

    That's odd what happens if you right click? that should also bring up uninstall

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  4. Anonymous
    2020-07-11T09:18:34+00:00

    Right-clicking on the update doesn't do anything. Clicking on other individual updates on the list will cause 'Uninstall' to appear beside 'Organize' and therefore allow uninstalling that update. However, on other updates no 'Uninstall' appears. It's as if Microsoft doesn't permit uninstalling those updates.

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  5. Anonymous
    2020-07-11T12:05:04+00:00

    It looks like Microsoft won't release a fix for this problem on the main release channel where all the updates are coming from. The fix is known for some time, but it is not available on the release channel for some reason. I guess that fixing the problem makes Windows a bit less secure, than without that fix. At least that's my guess...

    If you have a problem with your printer you can try to solve it by installing a patch from Microsoft manually.

    First read about the patch here:

    https://support.microsoft.com/en-us/help/4567523/windows-10-update-kb4567523

    And then you can download the patch and install it manually (choose the correct version of your Windows):

    https://www.catalog.update.microsoft.com/Search.aspx?q=KB4567523

    The above solution has worked for my Brother printer.

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