BROTHER PRINTER NOT WORKING WITH LATEST UPDATE (KILLED IT...)

Anonymous
2020-06-13T18:57:28+00:00

I have a Brother DCP-195C printer. The printer is a little old but it is supposed to have a windows 10 driver. 

It was working fine until you released the latest feature update 2004.. 

Now the printer says error with driver. Installing from brother the driver..it shows as online but never prints anythng. 

Tried everything. 

It is 100% because of your update. Tried all sorts of methods and different drivers ! (from brother or win update..)

A. Tried in another pc with 2004 update. Not working.

B. Tried in another pc with 1903 ...WOrking fine

C. Reseted the PC that doesnt work.. and even tried fresh install through media creation tool. NOT WORKING in 2004

D. In the same PC.. fresh installed 1903. WORKING

As always this is our worse nightmare with the updates.. 

Please fix it!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-07-03T15:45:00+00:00

    Uninstall KB4557957 or KB4560960

    I can't uninstall this update

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  2. Anonymous
    2020-07-03T17:03:51+00:00

    Yes, it's not possible any more. I have done it before, but then Windows was update and pull also some other fixes, so now it is not possible to revert KB4560960.

    Now the only chance is that MS will fix, what it has broken.

    Do anyone knows official channel to raise such an issues?

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  3. Anonymous
    2020-07-03T20:36:29+00:00

    I'm in the same boat. Brother MFC-490cw will not print.  Just downloaded the latest update and nothing is printing.  Definitely need this fixed, Microsoft!

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  4. Anonymous
    2020-07-04T19:14:39+00:00

    I have the same problem.  The Microsoft patch killed my Brother 4040 printer.   I also updated with the latest updated and nothing is printing.  When can we expect a resolution to this?   Killing people's printers in not acceptable!

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  5. Anonymous
    2020-07-05T18:05:30+00:00

    I can print using the chrome browser so know  it is something  new with Windows.

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