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I have a Brother DCP-195C printer. The printer is a little old but it is supposed to have a windows 10 driver.
It was working fine until you released the latest feature update 2004..
Now the printer says error with driver. Installing from brother the driver..it shows as online but never prints anythng.
Tried everything.
It is 100% because of your update. Tried all sorts of methods and different drivers ! (from brother or win update..)
A. Tried in another pc with 2004 update. Not working.
B. Tried in another pc with 1903 ...WOrking fine
C. Reseted the PC that doesnt work.. and even tried fresh install through media creation tool. NOT WORKING in 2004
D. In the same PC.. fresh installed 1903. WORKING
As always this is our worse nightmare with the updates..
Please fix it!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
go to settings, select update security, windows update, scroll down to view update history, click on uninstall updates top left on the list, find KB4560960 select it and click uninstall.
I hope this helped!
Thank you, Tweedledee. However, when I get to Windows Update and scroll down to Microsoft Windows and choose KB4560960 , the 'uninstall' option disappears from 'Organize' at the top of the updates list. If I go to other KB updates the 'Organize' option re-appears, but not for KB4560960.
Some might want to know that uninstalling the KB4560960 update also fixed my Panasonic KX-MB781 printer! many thanks to those who posted and contributed to this thread!
Microsoft has created a fix for the printing issues introduced with the Win 10 2004 update. The fix is KB4567523. Installing it worked for me and, so far, has not introduced any additional problems.
After installing the update I had to reboot but I did not have to reinstall my Brother printer software.
https://support.microsoft.com/en-us/help/4567523/windows-10-update-kb4567523
go to settings, select update security, windows update, scroll down to view update history, click on uninstall updates top left on the list, find KB4560960 select it and click uninstall.
I hope this helped!
My Brother DCP-385C printer has stopped working since the two updates were installed. I've selected KB4557957 and KB4560960 but see no option to the right of 'organize' to uninstall them. Any suggestions please?
Ignore the specifications below. I'm actually using Windows 10.
