I started by uninstalling KB4560960, which solved it for my MFC-465CN, yes!
BROTHER PRINTER NOT WORKING WITH LATEST UPDATE (KILLED IT...)
I have a Brother DCP-195C printer. The printer is a little old but it is supposed to have a windows 10 driver.
It was working fine until you released the latest feature update 2004..
Now the printer says error with driver. Installing from brother the driver..it shows as online but never prints anythng.
Tried everything.
It is 100% because of your update. Tried all sorts of methods and different drivers ! (from brother or win update..)
A. Tried in another pc with 2004 update. Not working.
B. Tried in another pc with 1903 ...WOrking fine
C. Reseted the PC that doesnt work.. and even tried fresh install through media creation tool. NOT WORKING in 2004
D. In the same PC.. fresh installed 1903. WORKING
As always this is our worse nightmare with the updates..
Please fix it!
Windows for home | Windows 10 | Devices and drivers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
65 answers
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Anonymous
2020-07-13T19:12:03+00:00 -
Anonymous
2020-07-12T03:35:37+00:00 Here's the latest Brother support advice on this issue:
I looked everywhere on that page, and couldn't find any place where it says that Brother still supports the OP's printer on Windows 10.
I did go to this page on Brother's website:
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Anonymous
2020-07-12T01:33:12+00:00 This worked for my Brother Printer. Thank you!
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Anonymous
2020-07-11T23:57:58+00:00 Here's the latest Brother support advice on this issue:
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Anonymous
2020-07-11T22:59:02+00:00 There's something you need to understand: Regardless of whatever Microsoft does, Brother doesn't support your printer on Windows 10.
That means Brother hasn't updated the driver in 7 years to keep up with all the new technology in Windows, and they haven't tested the existing driver to see if it works properly in Windows 10 as-is.
So Brother really doesn't know if your printer will work properly now or in the future, and if your printer doesn't work well, Brother has no solutions for you.
This is not something Microsoft can fix, because Microsoft doesn't have access to Brother's software code, and even if they did have access to the code, that's Brother's intellectual property that Microsoft has no right to change. The Brother drivers that shipped with Windows came from Brother, not from Microsoft.
When hardware loses support, that doesn't mean it immediately stops working. It can soldier on for many years, like my unsupported HL-2270DW. But eventually, it won't be able to keep with all the changes to Windows. And when that happens you'll have to be your own tech support, until eventually you need a new printer.