BROTHER PRINTER NOT WORKING WITH LATEST UPDATE (KILLED IT...)

Anonymous
2020-06-13T18:57:28+00:00

I have a Brother DCP-195C printer. The printer is a little old but it is supposed to have a windows 10 driver. 

It was working fine until you released the latest feature update 2004.. 

Now the printer says error with driver. Installing from brother the driver..it shows as online but never prints anythng. 

Tried everything. 

It is 100% because of your update. Tried all sorts of methods and different drivers ! (from brother or win update..)

A. Tried in another pc with 2004 update. Not working.

B. Tried in another pc with 1903 ...WOrking fine

C. Reseted the PC that doesnt work.. and even tried fresh install through media creation tool. NOT WORKING in 2004

D. In the same PC.. fresh installed 1903. WORKING

As always this is our worse nightmare with the updates.. 

Please fix it!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-07-14T15:08:47+00:00

    The only thing I have found you can do after uninstalling KB4560690 to stop it reoccurring is;

    go to setting / security & update / scroll down to advanced options, then scroll down to pause updates and select a date as far in the future as it will go. hopefully by then there may be a fix.

    That is only 7 days and when that's up it can't be renewed😒

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  2. Anonymous
    2020-07-14T14:20:26+00:00

    Hallo,

    danke für den Tipp  (eingestellt bis 13.08.2020)! Ich hoffe ja, dass bei so vielen Betroffenen hier endlich eine Lösung gefunden wird.

    MfG  Jochen Planteur

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  3. Anonymous
    2020-07-14T10:59:25+00:00

    Das einzige, was Sie nach der Deinstallation von KB4560690 tun können, um ein erneutes Auftreten zu verhindern, ist:

    Gehen Sie zu Einstellung / Sicherheit & Update / Scrollen Sie nach unten zu den erweiterten Optionen, scrollen Sie dann nach unten, um Updates anzuhalten, und wählen Sie ein Datum aus, das so weit wie möglich in der Zukunft liegt. hoffentlich gibt es bis dahin eine Lösung.

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  4. Anonymous
    2020-07-14T10:55:57+00:00

    The only thing I have found you can do after uninstalling KB4560690 to stop it reoccurring is;

    go to setting / security & update / scroll down to advanced options, then scroll down to pause updates and select a date as far in the future as it will go. hopefully by then there may be a fix.

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  5. Anonymous
    2020-07-13T20:48:53+00:00
    • I replied earlier that it worked for my Panasonic printer too, **but then stopped after Windows 10 discovered what I had done and reinstalled it!**I uninstalled it once more, but don't know how often MS will let me do that.

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