BROTHER PRINTER NOT WORKING WITH LATEST UPDATE (KILLED IT...)

Anonymous
2020-06-13T18:57:28+00:00

I have a Brother DCP-195C printer. The printer is a little old but it is supposed to have a windows 10 driver. 

It was working fine until you released the latest feature update 2004.. 

Now the printer says error with driver. Installing from brother the driver..it shows as online but never prints anythng. 

Tried everything. 

It is 100% because of your update. Tried all sorts of methods and different drivers ! (from brother or win update..)

A. Tried in another pc with 2004 update. Not working.

B. Tried in another pc with 1903 ...WOrking fine

C. Reseted the PC that doesnt work.. and even tried fresh install through media creation tool. NOT WORKING in 2004

D. In the same PC.. fresh installed 1903. WORKING

As always this is our worse nightmare with the updates.. 

Please fix it!

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

65 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2020-06-15T17:51:04+00:00

    For me (DCP-365CN) helped uninstall Brother Suite, then uninstalling drivers using drivers uninstaller (from Brother website) and then installing Suite again.

    It stopped working after few days but then helped uninstall drivers using drivers uninstaller (delinf_10470.EXE, from Brother website, https://support.brother.com/g/b/downloadend.aspx?c=gb&lang=en&prod=dcp365cn\_eu\_as&os=10013&dlid=dlf005059\_000&flang=4&type3=39) and then install Printer using default Windows drivers (just added automatically detected printer)

    Edit: 2020-07-08

    After installing printer with windows driver, I've installed normal Brother Suite) and my printer still works (using windows driver and WSD port) and scanner works too.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-06-14T12:31:31+00:00

    Uninstall KB4557957 or KB4560960

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments
  3. Anonymous
    2020-06-13T19:39:32+00:00

    Anyway which update is this? Maybe i will try to update again in a few days..

    One or both of these two: KB4561600, KB4560960

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Anonymous
    2020-06-13T19:37:32+00:00

    I was not sure if it was a problem of the printer or an update.. because i tried to print several days after the update..

    So at first though it was the printer and spended more that 3-4 hours searching :)

    Anyway which update is this? Maybe i will try to update again in a few days..

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-06-13T19:09:43+00:00

    You should have asked here first. All you needed to do is to remove one specific update.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments