AirPod Pros Keep Cutting In and Out

Anonymous
2020-07-14T03:01:40+00:00

I have a pair of AirPod Pros that I've had for a couple of weeks. Every time I connect them, the audio is fine but then a few seconds later the audio keeps cutting in and out.  I have tried everything from disconnecting to reconnecting them, updating my Bluetooth driver, and trying everything I've found online but nothing works. The AirPod Pro's work perfectly fine on my phone, but not on my computer. And it's not just YouTube that I'm having the problem with, I tried using Spotify and Netflix with my AirPod Pro's and the audio keeps cutting out there as well. It's extremely frustrating, so if someone could help me I would appreciate it a ton.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-12-30T18:50:04+00:00

    For me i only have the problem when my laptop is not connected to the charger. The sound will never cut out when the laptop is connected to the charger

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  2. Anonymous
    2020-12-31T16:11:24+00:00

    Also having similar issues. 

    Very frustrating. I had a try of my dad's airpods a couple of months ago on my laptop and it was working well, so he kindly bought me a pair for my Christmas. 

    Got round to trying to pair mine up and now I get pretty much nothing. 

    I've tried uninstalling and reinstalling drivers, troubleshooting, various settings changed. I've looked at everything I've managed to find online and got nothing. Stumbled on this thread to discover I'm not the only one. 

    In the process of trying to get my airpods to work, I seem to have done something to my bluetooth audio that previous pair of bluetooth headphones now don't work. They will connect, but the sound constantly stutters. My airpods on the other hand will connect, if I play audio sound, I get a second of sound then nothing. 

    I have noticed that although my airpods will connect in bluetooth, they are rarely showing in audio devices in sound settings. I also can't seem to set them as default audio. 

    I guess all I can do is wait till there is an appropriate update to fix whatever is causing the issue. 

    I've also tried all the various suggestions i've seen so far on this thread, and non have worked

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  3. Anonymous
    2020-12-31T17:42:36+00:00

    For me i only have the problem when my laptop is not connected to the charger. The sound will never cut out when the laptop is connected to the charger

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  4. Anonymous
    2021-01-02T05:57:45+00:00

    I am having the same issue with Windows 10 on my gaming PC. It is extemely frustrating. I use my AirPod Pros for gaming. It works well 95% of the time, but will randomly stutter or cut off completely. This is of course very problematic during battle.

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  5. Anonymous
    2021-01-05T04:35:51+00:00

    I am having the same issue.  Heard fine from my AirPod Pro's for approx 1 year.  Then last week, they stopped working after playing fine for a few minutes.  I may have done a firmware update 2 weeks ago so that could have caused this perhaps.  As with others, I have tried (with futility) all the methods mentioned but none have worked.  Is there a way to "backdate" the firmware update?  I hope someone finds a permanent solution for this. It's frustrating not being able to use the AirPods on the laptop.  I use HP envy.

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