AirPod Pros Keep Cutting In and Out

Anonymous
2020-07-14T03:01:40+00:00

I have a pair of AirPod Pros that I've had for a couple of weeks. Every time I connect them, the audio is fine but then a few seconds later the audio keeps cutting in and out.  I have tried everything from disconnecting to reconnecting them, updating my Bluetooth driver, and trying everything I've found online but nothing works. The AirPod Pro's work perfectly fine on my phone, but not on my computer. And it's not just YouTube that I'm having the problem with, I tried using Spotify and Netflix with my AirPod Pro's and the audio keeps cutting out there as well. It's extremely frustrating, so if someone could help me I would appreciate it a ton.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-10-02T05:55:01+00:00

    Mine started doing this same thing since the latest firmware update. Frustrating!

    Have you found a fix by any chance?

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  2. Anonymous
    2020-10-06T17:49:40+00:00

    Hey! I have the same problem. It gets better when my spatial sound is off. Whenever it is on Windows sonic for headphones the audio is gone every 5 minutes even though it is still connected via bluetooth.

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  3. Anonymous
    2020-10-15T19:28:50+00:00

    Try doing the following as a temporary solution, which might be annoying: 

    Open Sound Settings 

    Select 'Manage Sound Devices' 

    Under Output Devices, select then Disable the AirPods Pro Hands-Free AG Audio

    Under Input Devices, select then Disable the AirPods Pro Hands-Free AG Audioas well

    This helps me get a more consistent connection. BUT, you will need to Re-Enable these options any time you want make use of that Device option, such as when on Zoom/Skype Call, or simply using your Mic whatsoever.

    Hope this helps a bit.

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  4. Anonymous
    2020-10-27T17:51:07+00:00

    i have tried all the solution mentioned nothing worked for me!!!

    please windows fix this

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  5. Anonymous
    2020-11-09T07:23:19+00:00

    Nothing has worked for me either! AirPods connect fine but after a few minutes sound cuts out. I use these mostly when I'm gaming, and it's incredibly frustrating when sound is gone, I have to reconnect and it only last for a minute, if. Please fix this, Microsoft!

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