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I have a pair of AirPod Pros that I've had for a couple of weeks. Every time I connect them, the audio is fine but then a few seconds later the audio keeps cutting in and out. I have tried everything from disconnecting to reconnecting them, updating my Bluetooth driver, and trying everything I've found online but nothing works. The AirPod Pro's work perfectly fine on my phone, but not on my computer. And it's not just YouTube that I'm having the problem with, I tried using Spotify and Netflix with my AirPod Pro's and the audio keeps cutting out there as well. It's extremely frustrating, so if someone could help me I would appreciate it a ton.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Will a 5.0 Bluetooth adapter work if your computer already supports Bluetooth 5.1? My airpod pros work in the handsfree mode, but the stereo mode has audio only very intermittently (very choppy). The audio is really bad quality for both Hands free and stereo (when it work). I understand that the hands free will have worse quality since it is passing microphone and audio simultaneously.
Adam,
That sounds like a different issue.
Bluetooth 5.0 and 5.1 are pretty much the same. Pros will support Bluetooth 5 and later.
I've noticed a pair of Bose QC35's that are still not happy (audio broken up badly) when connected here so I'll play around with those.
Have you deleted the Pros from the PC - and reset them - then tried again?
Forgot to add - bandwidth is not the issue - 5.0 will give 2-3Mbps which is plenty :- )
R
R,
I have done that along with many other steps, like trying to uninstall drivers for them in device manager. Not sure what else I can do.
Edit:
I tried my airpods on a second computer and they sound perfectly fine. I tried someone else's airpods (not pros) and they made a pure static noise. So I definitely think this is an issue with my computer's bluetooth (not sure if its physical or software).
have you found a fix? still dealing with this!
I am still dealing with this issue, no fix yet.
