AirPod Pros Keep Cutting In and Out

have you found a fix? still dealing with this!

R,

I have done that along with many other steps, like trying to uninstall drivers for them in device manager. Not sure what else I can do.

Edit:

I tried my airpods on a second computer and they sound perfectly fine. I tried someone else's airpods (not pros) and they made a pure static noise. So I definitely think this is an issue with my computer's bluetooth (not sure if its physical or software).

Adam,

That sounds like a different issue.

Bluetooth 5.0 and 5.1 are pretty much the same. Pros will support Bluetooth 5 and later.

I've noticed a pair of Bose QC35's that are still not happy (audio broken up badly) when connected here so I'll play around with those.

Have you deleted the Pros from the PC - and reset them - then tried again?

Forgot to add - bandwidth is not the issue - 5.0 will give 2-3Mbps which is plenty :- )

R

Will a 5.0 Bluetooth adapter work if your computer already supports Bluetooth 5.1? My airpod pros work in the handsfree mode, but the stereo mode has audio only very intermittently (very choppy). The audio is really bad quality for both Hands free and stereo (when it work). I understand that the hands free will have worse quality since it is passing microphone and audio simultaneously.

Hi,

Apple AirPods Pro use Bluetooth 5.0 (although they will work with earlier Bluetooth chipsets they will lack functionality as many of you have discovered - and it is seriously frustrating I know!)

Apple supported Bluetooth 5.0 from the iPhone 8.

PC manufacturers have been much slower to move to Bluetooth 5.0 and even relatively recent PCs will not support 5.0

To check which version of Bluetooth your Windows 10 PC (hardware) supports, see this article:

https://support.microsoft.com/en-us/windows/what-bluetooth-version-is-on-my-pc-f5d4cff7-c00d-337b-a642-d2d23b082793

Go into Device Manager, expand Bluetooth, click on the Bluetooth radio entry, click on 'Advanced' and look at the firmware version.

The firmware LMP version that your Bluetooth hardware supports translates to a Bluetooth version.

Bluetooth 5.0 is LMP 9 (or later).

If your firmware version is LMP 8 or below Bluetooth 5.0 is not supported. 

The solution - for the AirPods Pro to work perfectly - is to use a Bluetooth 5.0 USB adapter. Or buy a new PC (!!). 

Bluetooth 5.0 USB adapters are not expensive. You can pay a lot for a Jabra or Sennheiser adapter for example, but you don't need to.

There are plenty of Bluetooth 5.0 adapters on Amazon for under GBP 10 (USD 15). They work really well - most use the Realtek chipset.

This one from KKSH is GBP 8.99 and is highly rated:

https://www.amazon.co.uk/gp/product/B08SW6ML9B/ref=ppx\_yo\_dt\_b\_asin\_title\_o00\_s00?ie=UTF8&psc=1

I use one in an older laptop (LMP 8 - Bluetooth 4.2) and the AirPods Pro deliver great interruption-free audio and handsfree (i.e. with microphone) in Teams and Skype etc.

Disable the onboard Bluetooth on your PC in Device Manager (right click the Bluetooth radio – and click on Disable Device. For the option to appear you need to disconnect from all Bluetooth devices first).

Insert the Bluetooth 5.0 adapter into a USB port. Windows will recognise it as a 'Generic Bluetooth Radio'. Then install the drivers that come with the adapter on a mini CD.

You’ll need to restart your PC once the driver has been installed (just follow the on screen instructions).

Re-pair the AirPods Pro with Windows (put them in the case, open the lid, press and hold the button on the back until the light flashes white).

And Boom! (literally :- )

Hope that helps.

Richard