Okay so I found a workaround for my particular issue. On the host machine, go to gpedit, then to comp config, admin, all settings, and find Use WDDM. Set that to disabled. Reboot.
If this fixes it for anyone, please let me know.
Remote Desktop Connections error after update to Win10 2004
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
after updating Windows 10 to version 2004 i am no longer able to establish a Remote Desktop Connection.
actually i am able to establish a Remote Connection exactly once. But after ending the first remote session every following attempt to do the same gives me the following error message:
"Your Remote Desktop Service session has ended, possibly for one of the following reasons:
The administrator has ended the session.
An error occurred while the connection was being established.
A network problem occurred."
just before the error message appears i can see the log in screen of the remote computer, but this is were it end.
Only restarting the remote computer allows me to create another remote session. but restarting the machine after every remote sessions isn't feasible as others use resources on this computer too.
the suggested help links to a website explaining how to enable Remote Desktop access. which doesn't really help. Before the Windows update the service worked flawlessly. Any help how to fix this issue is highly appreciated.
thanks,
Seb
Windows for home | Windows 10 | Settings
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Anonymous
56 additional answers
Sort by: Newest
-
Anonymous
2020-08-10T18:12:13+00:00 I had gotten some support to take over my laptop in order to download WhatsApp and tech support took over my laptop, but the session ended and I forgot to use the "X" to end the session. The Log Mein Rescue dialogue box is still on my laptop. I hit the "X" box and it disappears, but comes right back onto my desktop. Need help removing it from my desktop, please.
-
Anonymous
2020-08-10T18:09:15+00:00 I had gotten some support to take over my laptop in order to download WhatsApp and tech support took over my laptop, but the session ended and I forgot to use the "X" to end the session. The Log Mein Rescue dialogue box is still on my laptop. I hit the "X" box and it disappears, but comes right back onto my desktop. Need help removing it from my desktop, please.
-
Anonymous
2020-08-10T18:07:53+00:00 Okay so I found a workaround for my particular issue. On the host machine, go to gpedit, then to comp config, admin, all settings, and find Use WDDM. Set that to disabled. Reboot.
If this fixes it for anyone, please let me know.
I had gotten some support to take over my laptop in order to download WhatsApp and tech support took over my laptop, but the session ended and I forgot to use the "X" to end the session. The Log Mein Rescue dialogue box is still on my laptop. I hit the "X" box and it disappears, but comes right back onto my desktop. Need help removing it from my desk top please.
-
Anonymous
2020-08-10T17:43:58+00:00 still no luck