Remote Desktop Connections error after update to Win10 2004

Anonymous
2020-06-25T02:46:23+00:00

after updating Windows 10 to version 2004 i am no longer able to establish a Remote Desktop Connection.

actually i am able to establish a Remote Connection exactly once. But after ending the first remote session every following attempt to do the same gives me the following error message:

"Your Remote Desktop Service session has ended, possibly for one of the following reasons:

The administrator has ended the session.

An error occurred while the connection was being established.

A network problem occurred."

just before the error message appears i can see the log in screen of the remote computer, but this is were it end.

Only restarting the remote computer allows me to create another remote session. but restarting the machine after every remote sessions isn't feasible as others use resources on this computer too.

the suggested help links to a website explaining how to enable Remote Desktop access. which doesn't really help. Before the Windows update the service worked flawlessly. Any help how to fix this issue is highly appreciated.

thanks,

Seb

Windows for home | Windows 10 | Settings

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Anonymous
2020-07-19T18:19:05+00:00

Okay so I found a workaround for my particular issue.  On the host machine, go to gpedit, then to comp config, admin, all settings, and find Use WDDM.  Set that to disabled. Reboot. 

If this fixes it for anyone, please let me know.

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  1. Anonymous
    2020-07-27T14:00:28+00:00

    Just after a forced update to 2004 of one PC here, i ran into this issue. Tried the gpedit-hint for WDDM ofWayne.Cal88, but unfortunately the problem persists. I just had in mind that some defender firewall settings can cause this even and checked the rules for RDP incomming (TCP and UDP). Both were set disabled. After enabling RDP worked again.

    I'm quite shure, I set these rules in the past since RDP worked well on this machine until today.

    Instead of pushing new features all the time, MS should take more care to provide a stable and reliable OS for professional use.

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  2. Anonymous
    2020-07-24T20:47:23+00:00

    When are Microsoft going to sort this bug ? Have update to 2004 and no RDP connections are working via VPN - it's a right pain - not keen do workarounds

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  3. Anonymous
    2020-07-22T02:19:51+00:00

    hi Wayne,

    thanks. this solved it for me. your help is much appreciated. i would have expected someone from Microsoft to come up with a solution. Remote Desktop Connections is an essential service, especially in our current times.

    thanks again Wayne!

    cheers,

    Seb

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  4. Anonymous
    2020-07-21T08:19:39+00:00

    Get this right after ugprade to 2004

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