Can't update Watchtower Library.

Anonymous
2020-06-22T19:34:48+00:00

Windows 10 Home, version 1903 for X64 system (KB4497165), Product ID: 00325-80000-0060-AAoem

Intel (R) Core (TM) i3-7100u, CPU @ 2.40 GHz, 64 bit operating system, X64-based processer

789 GB free

This problem started when I tried to update the Watchtower Library, but computer said couldn't because something was open in the WTL, I checked everything, couldn't find anything open. After numerous tries I uninstalled the WTL and tried to download/install several times. The "Mount" doesn't appear as the instructions said it should. The program downloads but can't open it.

So I copied the WTL from another laptop and pasted to my computer, it will open very slowly but with the 2017 version. Would not let me update. 

Has anyone experienced this, and if so, how can I update the WTL app? I am not real sharp on computers but can follow directions.

Please help.

Thank you,

bajarick

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-01-06T05:07:22+00:00

    This fix worked great. Thank you so much Chris

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  2. Anonymous
    2021-01-13T19:23:01+00:00

    Here is a solution that might help.

    1- First make hidden files and folders visible.

    https://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html#:~:text=In%20Windows%20Explorer%2C%20choose%20Organize,Show%20Hidden%20Files%20and%20Folders.

    Go to Windows 10 /options/Type Folder options in the search box. Click on the window, Under "View" select show hidden files Apply/OK.

    Image

    2- Go to C:\ProgramData\Watchtower\WTLibrary

    3- delete the two files, "ca-bundle.zip" and "cert.pem"

    4- Open Watchtower Library, go to help/check for updates and try again. 

    I hope this helps

    Kind regards

    Chris

    Thank you Chris.

    This worked perfectly to allow me to update my Spanish WT Library which is helpful when I need to copy 7 paste scriptures.

    It is enormously helpful. Now I'll try it in the English version.

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  3. Anonymous
    2021-01-23T17:49:04+00:00

    Hello Bob

    I hope you can help me. I have tried everything you said, but I can still not update Watchtower Library.

    It says "Failed to update Watchtower Library". I have the danish version and it is new installt.

    Yb Morten

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  4. Anonymous
    2021-01-23T17:53:18+00:00

    Hello again

    I can only find the BUNDLE.UPDATEPKG and not the lyu_E.updatepkg

    Yb Morten

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  5. Anonymous
    2021-01-23T18:16:30+00:00

    Helle Bob

    If I go to the danish JW.ORG and select update, I get BUNDLE.UPDATEPKG file.

    If I go to the english JW.ORG and then select the danish version, I get the lyu_E.updatepkg file.

    This was the solution for me. Now it works :-)

    Yb Morten

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