Well done Murray
This worked for me and so pleased. Tried so many times to fix this problem and failed. I think the reboot part very important.
Thanks so much
Ron Mackenzie
Scotland
UK
PS A real brother...
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Windows 10 Home, version 1903 for X64 system (KB4497165), Product ID: 00325-80000-0060-AAoem
Intel (R) Core (TM) i3-7100u, CPU @ 2.40 GHz, 64 bit operating system, X64-based processer
789 GB free
This problem started when I tried to update the Watchtower Library, but computer said couldn't because something was open in the WTL, I checked everything, couldn't find anything open. After numerous tries I uninstalled the WTL and tried to download/install several times. The "Mount" doesn't appear as the instructions said it should. The program downloads but can't open it.
So I copied the WTL from another laptop and pasted to my computer, it will open very slowly but with the 2017 version. Would not let me update.
Has anyone experienced this, and if so, how can I update the WTL app? I am not real sharp on computers but can follow directions.
Please help.
Thank you,
bajarick
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Well done Murray
This worked for me and so pleased. Tried so many times to fix this problem and failed. I think the reboot part very important.
Thanks so much
Ron Mackenzie
Scotland
UK
PS A real brother...
Try deleting all files under the "C:\ProgramData\Watchtower\WTLibrary" directory and retry the Watchtower Library update. Because "C:\ProgramData" is usually a hidden folder, you may need to type the full path into the Windows Explorer program to get to its contents.
thank you so much......
after months of frustration.
finally download the updates.
Question: do I have to do do this every Month?
Once again thank you J.F.
No need to update each month new updates will now work automatically 😊😊
thank you brothers so much....I was having the same issue. I did what you suggested and I am good to go!!