Can't update Watchtower Library.

Anonymous
2020-06-22T19:34:48+00:00

Windows 10 Home, version 1903 for X64 system (KB4497165), Product ID: 00325-80000-0060-AAoem

Intel (R) Core (TM) i3-7100u, CPU @ 2.40 GHz, 64 bit operating system, X64-based processer

789 GB free

This problem started when I tried to update the Watchtower Library, but computer said couldn't because something was open in the WTL, I checked everything, couldn't find anything open. After numerous tries I uninstalled the WTL and tried to download/install several times. The "Mount" doesn't appear as the instructions said it should. The program downloads but can't open it.

So I copied the WTL from another laptop and pasted to my computer, it will open very slowly but with the 2017 version. Would not let me update. 

Has anyone experienced this, and if so, how can I update the WTL app? I am not real sharp on computers but can follow directions.

Please help.

Thank you,

bajarick

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2020-08-08T01:14:29+00:00

    Thanks...that worked .

    Can't explain why but it definitely was successful. Whew!!

    Mine finally worked too, and I am sooooooo verrry relieved.

    I did note the package that did not work was 2002 and the

    one that finally worked was 2003, but I also did the work

    arounds everyone suggested and it loaded.

    thank you everyonel....wow, we get so dependent on this

    wonderful source of research, etc.

    Mykl

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  2. Anonymous
    2020-08-05T15:31:29+00:00

    Thanks...that worked .

    Can't explain why but it definitely was successful. Whew!!

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  3. Anonymous
    2020-07-29T19:12:11+00:00

    Hi all who offered help,

    Just to let you know that the problem is sorted.  I don't know what, if any worked.  I just opened it today as I've done for the last several weeks ready to try again and there it was; a full and up-to-date Watchtower Library. I just want to thank everyone who tried to help.  Hope your issues are also sorted. Many thanks and God bless. 

    JenEwren.

     Hi, I've been trying to update as well on and off for the past week, without success. Same error about running multiple instances of Watchtower Library= Try again. The answer that FINALLY worked for me was the one posted by  eharmony, on July 28, 2020. SPECIFICALLY the part about which updatepkg file to use. For some reason, I also had two different packages.

    The one that worked for me was lyu_E.updatepkg.

    AND it took a long time. Thank you so much all of you for posting these comments.

    DonLaJeunesse in Canada

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  4. Anonymous
    2020-07-28T16:14:10+00:00

    Hi all who offered help,

    Just to let you know that the problem is sorted.  I don't know what, if any worked.  I just opened it today as I've done for the last several weeks ready to try again and there it was; a full and up-to-date Watchtower Library. I just want to thank everyone who tried to help.  Hope your issues are also sorted. Many thanks and God bless. 

    JenEwren.

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  5. Anonymous
    2020-07-28T14:49:36+00:00

    Ot worked. You have. You have to use the lyu_E.updatepkg instead of the BUNDLE.UPDATEPKG. i dont know much about computers, but this is the first time I've seen them using an E drive. That never seems to work.

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