Can't update Watchtower Library.

Anonymous
2020-06-22T19:34:48+00:00

Windows 10 Home, version 1903 for X64 system (KB4497165), Product ID: 00325-80000-0060-AAoem

Intel (R) Core (TM) i3-7100u, CPU @ 2.40 GHz, 64 bit operating system, X64-based processer

789 GB free

This problem started when I tried to update the Watchtower Library, but computer said couldn't because something was open in the WTL, I checked everything, couldn't find anything open. After numerous tries I uninstalled the WTL and tried to download/install several times. The "Mount" doesn't appear as the instructions said it should. The program downloads but can't open it.

So I copied the WTL from another laptop and pasted to my computer, it will open very slowly but with the 2017 version. Would not let me update. 

Has anyone experienced this, and if so, how can I update the WTL app? I am not real sharp on computers but can follow directions.

Please help.

Thank you,

bajarick

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2021-06-02T20:37:56+00:00

    I had the same problem and here is what finally worked for me. I uninstalled watchtower library. I went to JW.Org and downloaded the watchtower library. It downloaded as ly_E (8) iso. When I clicked this, it went to power2go which allowed me to burn this on a blank disc (must contain enough memory-mine had 4 g). I then used this disc to install watchtower library onto my computer. It installed as the 2017 version. I then updated it as shown on the watchtower library. It updated the library so that I now have a current library that shows the very latest watchtowers etc. I have windows 10. Hope this helps.

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  2. Anonymous
    2021-05-06T05:08:45+00:00

    I was experiencing the same problem. Found the solution—go to jw.org, at the bottom of the homepage look for Watchtower Library. Select it, then choose Update Watchtower Library.   Scroll down to the section Download an Update Package and tap the blue Download button to download the update package. While it’s downloading to your computer, read the instructions for applying the update package—follow those instructions and you will have the latest version of Watchtower library.  It worked for me and I’ve helped others and it worked for them.

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  3. Anonymous
    2021-03-23T11:21:20+00:00

    Thanks Chris, this one worked for me.

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  4. Anonymous
    2021-03-01T14:07:29+00:00

    Fantastic! I've been trying to update for nearly a year!

    This finally worked! Thank you!

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  5. Anonymous
    2021-02-15T20:00:25+00:00

    Yes, it worked for me too!  After a lot of trial and guessing, this method worked! Thank you Murray

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