Can't update Watchtower Library.

Anonymous
2020-06-22T19:34:48+00:00

Windows 10 Home, version 1903 for X64 system (KB4497165), Product ID: 00325-80000-0060-AAoem

Intel (R) Core (TM) i3-7100u, CPU @ 2.40 GHz, 64 bit operating system, X64-based processer

789 GB free

This problem started when I tried to update the Watchtower Library, but computer said couldn't because something was open in the WTL, I checked everything, couldn't find anything open. After numerous tries I uninstalled the WTL and tried to download/install several times. The "Mount" doesn't appear as the instructions said it should. The program downloads but can't open it.

So I copied the WTL from another laptop and pasted to my computer, it will open very slowly but with the 2017 version. Would not let me update. 

Has anyone experienced this, and if so, how can I update the WTL app? I am not real sharp on computers but can follow directions.

Please help.

Thank you,

bajarick

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2020-12-31T15:35:58+00:00

    WT library no longer works properly on Vista. It should work fine on Win 7 32 bit.

    Here is a solution that might help.

    1- First make hidden files and folders visible.

    Go to control Panel/folder options/View tab/check to show hidden files and folders.

    2- Go to C:\ProgramData\Watchtower\WTLibrary

    3- delete the two files, "ca-bundle.zip" and "cert.pem"

    4- Open Watchtower Library, go to help/check for updates and try again.

    I hope this helps

    Kind regards

    Chris

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  2. Anonymous
    2020-08-29T00:42:38+00:00

    thank you so much......

    after months of frustration.

    finally download the updates.

    Question: do I have to do do this every Month?

    Once again thank you J.F.

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  3. Anonymous
    2020-08-13T11:17:42+00:00

    Well done Murray

    This worked for me and so pleased. Tried so many times to fix this problem and failed. I think the reboot part very important.

    Thanks so much

    Ron Mackenzie

    Scotland 

    UK

    PS A real brother...

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  4. Anonymous
    2020-08-08T03:19:57+00:00

    This worked for me too. Thank you so much for taking the time to help me and others so we can use it for helping ourselves and others. Thanks again.

    Michael 

    I tried on and off for about 2 weeks to update. What I hadn't noticed was that there were 2 different named update packages (not sure why) and the one I kept trying wasn't working. Only when I clicked to manually install: "lyu E.updatepkg" (without the quotation marks) did it finally work. And without uninstalling and reinstalling Watchtower Library. Thanks for all the tips, brothers, sisters and friends.

    Don LaJeunesse in central BC.

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  5. Anonymous
    2020-08-08T01:14:29+00:00

    Thanks...that worked .

    Can't explain why but it definitely was successful. Whew!!

    Mine finally worked too, and I am sooooooo verrry relieved.

    I did note the package that did not work was 2002 and the

    one that finally worked was 2003, but I also did the work

    arounds everyone suggested and it loaded.

    thank you everyonel....wow, we get so dependent on this

    wonderful source of research, etc.

    Mykl

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