I was experiencing the same problem. Found the solution—go to jw.org, at the bottom of the homepage look for Watchtower Library. Select it, then choose Update Watchtower Library. Scroll down to the section Download an Update Package and tap the blue Download button to download the update package. While it’s downloading to your computer, read the instructions for applying the update package—follow those instructions and you will have the latest version of Watchtower library. It worked for me and I’ve helped others and it worked for them.
Can't update Watchtower Library.
Windows 10 Home, version 1903 for X64 system (KB4497165), Product ID: 00325-80000-0060-AAoem
Intel (R) Core (TM) i3-7100u, CPU @ 2.40 GHz, 64 bit operating system, X64-based processer
789 GB free
This problem started when I tried to update the Watchtower Library, but computer said couldn't because something was open in the WTL, I checked everything, couldn't find anything open. After numerous tries I uninstalled the WTL and tried to download/install several times. The "Mount" doesn't appear as the instructions said it should. The program downloads but can't open it.
So I copied the WTL from another laptop and pasted to my computer, it will open very slowly but with the 2017 version. Would not let me update.
Has anyone experienced this, and if so, how can I update the WTL app? I am not real sharp on computers but can follow directions.
Please help.
Thank you,
bajarick
Windows for home | Windows 10 | Install and upgrade
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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Anonymous
2021-05-06T05:08:45+00:00 -
Anonymous
2021-03-23T11:21:20+00:00 Thanks Chris, this one worked for me.